09/02/2026
“Many shoppers do not think about what happens after an item has been returned – most assume the item is simply returned to stock for resale, but… a large share of returned items cannot be resold due to various reasons. Instead of recycling, repairing, or reselling items in the secondary markets, many returned items end up in landfills because it’s often thought of as less expensive versus repairing or recycling.” Learn more about the impact of customer returns on the environment, and sustainability solutions that mitigate landfill waste in this article from PARCEL Magazine.
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf,Articles