13/10/2026
Customer Service Week Diaries:
At Airports Company of Zimbabwe Private Limited, People are not just the P in our AIRPORTS values, but the heartbeat of our Customer Service Charter. They drive our relentless commitment to customer-centric excellence every single day.
Wrapping up Customer Service Week in style, our Customer Service champions joined hands with the Aviation Security and Fire & Rescue teams to shower our graceful customers with free treats and giveaways across all 9 of our airports.
Following the passenger faciliation initiative, we turned our terminals into celebration hubs because living up to our Charter and putting you first is simply what we do best.
Joy Makumbe Ministry of Transport and Infrastructural Development Ministry of Foreign Affairs and International Trade Zimbabwe Zimbabwe Tourism Authority Ministry of Tourism and Hospitality Industry Zimbabwe Civil Aviation Authority of Zimbabwe National Handling Services - NHS ACI World AviaDev Africa Zimparks IFATCA - International Federation of Air Traffic Controllers' Associations Tourism Zimbabwe Vhayeya.com official Sunday Mail Zimbabwe The Herald-Zimbabwe ZBC News Online Fly Air Zimbabwe fastjet ICAO - International Civil Aviation Organization