25/01/2016
EXECUTIVE SUMMARY
Balmcade Freight Service (BFS) is one of the emerging leading independent providers of road transportation services, specialising in Refrigerated and General Goods services, as well as Trailer leasing/rentals. We operate a modern fleet of vehicles and all vehicles are fitted with navigation and latest trackers and CANBUS information so we can quickly analyse their performance and feed this back for improvements. Our rolling investment programme ensures an on-going commitment to excellence and grantees delivery of your products to the Right Place, at the Right Time and at the Right Price.....which makes all the difference.
MISSION STATEMENT
To provide flexible, workable freight forwarding solutions that support the changing demands (variations) within our clients’ operating chain. We operate with honesty harmony and integrity.
OUR VISION
We recognises the importance of treating clients as separate beings and entities with distinct and individual product and service equipments thus the company has been structured internally to be customer focused and able to respond adequately.
We envisage our company to grow further by expanding into other trades as well as improving our services throughout Africa. We are focused on becoming the market leader in the freight forwarding industry both locally and internationally.
Our focus is to offer our customers, quality services and delivery at the most competitive cost. We aim to build long term partnerships with our customers and work with our partners on continuous improvement projects to ensure we maximise the value on transport.
To erradicate waste and do all in our power to minimise our effect on the environment.
To value and respect our staff and colleagues and provide a safe environment in which they can work.
To listen to our customers and constantly strive to exceed their expectations.
To be innovative, embrace new technology and promote a culture of continuous improvement.
To be fair, open and honest in all of our business dealings.
To recognise and reward our employees for their effort and contribution.
