Company Ethics
5. Service Offered
6. Market Segmentation
7. Management Profile
8. Contact Details
THE COMPANY
Berigold Global Cargo is a black owned South Africa based Customs Clearing and Forwarding Company. The company was established in 2012 to provide a service to Importers and Exporters which would be extremely efficient whilst retaining a great measure of personalized contact. This high le
vel of service and efficiency has been maintained and the company has experienced a steady growth pattern since its inception. Berigold Global Cargo is a full fledged company specialized in the Air and Sea freight service industry for both imports and exports. Our strength is in providing expertise in Air and Sea freight solutions to our prominent and potential clients, giving them no choice but to continuously enjoy our customer satisfying package. Berigold Global Cargo is a well established and stable company with network of local and international agents, to service all your requirements on a door to door basis. We believe that the success of our company can be attributed to the exceptional service levels that we provide our clientele and their subsequent loyalty to us. The company is based at the New Customs Agents Building, OR Tambo International Airport, Kempton Park, in Johannesburg. The company uses modern computerized system, which adds to the efficiency and effectiveness of our services to the public. We pride ourselves in being a solution based company and provide specific-customer services. Our company focuses on providing the customer with quick and reliable customs solutions indeed with constant communication. Berigold Global Cargo aims to fulfill the needs of our customers by customizing our service to suit the clients` requirements. The right technology can mean a difference between getting ahead (and staying here) and falling behind with our specialized team, we will show our expertise with proven practical solutions. It is also the company`s driving force to:
Exceed our clients` and other stake holders` expectations through the efficient and effective delivery of imports and exports solution and ensure the return of business. Create jobs, transfer skills and ensure maximum contribution to the upliftment and empowerment of local communities in the areas where we operate. Stimulate economic growth and employment opportunities through partnerships with established import and export companies and local labour. Comply with all state and local authorities` guidelines, policies and legislation in the conduct of our day to day business. Ensure the fair and equitable treatment of all permanent and temporary employees including the payment of motivation and performance related bonuses. Grow the enterprise into a profitable business that pays acceptable dividends to its members. Key to success
Service quality and customer satisfaction. The service we render should be guaranteed. Getting the job done right the first time, offering 100% guarantee. Long- term customer satisfaction is critical to our survival
Mission Statement
To provide quality and customized import and export solution to prominent and potential clients by insuring a strong balance among our clients and to uplift the profession and quality service standards in the freight service industry. Vision statement
To be preferred customs clearing and forwarding company and be one of the best and innovative Air and Sea freight service provider in South Africa. We are passionately committed to bringing better value for money to all our clients. Company Ethicss
Our expertise is an internal part of our integrity and is a crucial factor in ensuring an aligned commitment within our clients. It is the modern mechanism that consistency inspires quality performance. The following constitute the values of Berigold Global Cargo:
Customer oriented
Urgency
Reliable
Sincere
Transparency
Focused
Professional
The Services we offer:
We handle all types of Import and Export Cargo. Our cargo ranges from foodstuffs to furniture and including chemicals, hazardous and non-hazardous cargoes. Airfreight Imports and Exports
Sea freight Imports and Exports
Customs Clearing
Cross border Import and Exports
Warehousing
Transportation – Collections and deliveries
Hazardous cargo handling
We make pre-clearing arrangements with all our clients which eliminates storage costs and unnecessary delays in shipments delivery. We have access to all the major airlines and shipping lines to ensure you receive the best rates possible. We provide your company with logistical solutions to meet your specific requirements, placing great emphasis on customer care, both nationally and internationally. Market Segmentation
We focus on small to medium business. Our target companies are stable and large enough to neet the high quality service management we offer. We say that our target market are companies mainly importing and exporting cargo between R100k to R600k per month, but will be flexible enough to cover small business. We will also target government departments. Market Analysis
The clearing and forwarding Agency is an important growing market segment. Nationally, there are approximately 15 000 companies in the importing and exporting business. The growing demand for BEE suppliers is increasing and this should work in our favour. The demand for a BEE supplier as clearing and forwarding agent will never stop. Market Analysis
Potential Customers Total customers Growth rate
Small 3000 10%
Medium 2000 5%
Large 1500 2%
Government 1000 2%
Strategy and Implementation Summary
Emphasize service and support. We must differentiate ourselves from the box pushers. We need to establish our business offering as a clear and viable alternative for our target market, to price only kind of service. Build a relationship oriented business. Build long term relationships with clients, not single transaction deals with customers. Make them understand the value of the relationship. Focus on target markets. We need to focus our offerings on small business as the key market segment we should own. Management Profile
Mr Akpan Joseph Obot: Operations and Marketing Director
Mr Akpan Joseph Obot has over 6 years working experience in customs clearing and forwarding industry for air, road and sea freight. He is an expert in Airlines, portent procedures, management and forwarding. His role is to market and sell company services to run the general functions of the office and to see to it that client satisfaction is achieved at all times. Thus making the entrepreneurship a complete and excellent service package. Mrs Grace Joseph Obot: Finacial and Administration Director
Mrs Grace Joseph Obot is currently the company's financial Administrator/ Secretary. She has worked in different areas of Finance in different sectors of business for the past 5 years. Contact Details
Akpan Joseph Obot Operations and Marketing Director
Mobile: +27781868678
Land line: + 2711 0566593
Emai: [email protected]
Grace Joseph Obot Financial and Administration Director
Mobile: +27 783909053
Land line: +27110566593
E- mail: [email protected]
