10/14/2026
Important Service Update for on Demand Riders
Starting October 12, 2026, same-day trip bookings are no longer available directly through the Rides on Demand mobile app.
If you need a ride for same-day, please call our dispatch team directly to check for availability.
Dispatch Line: (330) 800-5210
Dispatch Hours:
Monday–Friday, 7:00 AM – 8:00 PM &
Saturday, 10:00AM – 6:00PM
Planning ahead?
You can still use the Rides on Demand app to schedule trips in advance at least 24 hours ahead. This change only applies to same-day requests, allowing our dispatchers to coordinate vehicles and handle real-time schedules as efficiently as possible.
We appreciate your patience and cooperation as we work to keep our service dependable for everyone.
If you have any questions, feel free to contact customer support at (330)800-5210