03/23/2026
Sarasota County Government
I am beyond frustrated right now.
Today my water was shut off. Yes, I take responsibility for that, this account was auto pay, life happens, things get missed, especially when you’re running a business, managing a family, and dealing with multiple accounts and emails. The SECOND my kids called that the water was shutted off,I called and realized what happened and I went and paid the full balance immediately. But I was told turning on woul only be tomorrow. All that happened before 1PM.
I even went IN PERSON to Sarasota County Utilities asking for help.
You know what I was told when I explained I have kids at home with NO water?
“No water to cook. No water to drink. No water to use the bathroom.”
Their response?
“That’s not our concern.”
Let that sink in.
We’re not talking about a luxury. We’re talking about BASIC human needs. Kids in a home without water after the bill has already been PAID.
I understand policies. I understand procedures. But where is the humanity? Where is the common sense? Where is the basic decency to escalate a situation like this?
Instead, I was dismissed like it didn’t matter.
This is not okay.
I will absolutely be sharing this experience because no family should be told that having no water is “not their concern.”
Do better.
