10/05/2021
G&J Heavy Haul, Inc. in Tulare, CA. is looking for an experienced Operations Manager to join our team!
*Company Summary:
G&J Heavy Haul Inc. is a growing, privately held provider of hauling services specializing in construction, infrastructure, and industrial transport throughout California. Headquartered in Tulare, CA, the Company transports a diverse line of materials including asphalt, aggregate, sand, grindings, dirt, and other materials in addition to heavy equipment. If you are seeking a role where you can be an impact player with a growing company that values its employees, we’re interested in speaking with you.
*Position Overview:
This position is responsible for managing the trucking operations of G&J Heavy Haul’s fleet to ensure the efficient and effective movement of our customers' material or assets. This includes direct and indirect supervision of management staff and professional drivers. The Operations Manager will perform quality control to ensure customer satisfaction. This position will also be responsible for hiring, development, coaching, terminations, handling complaints, discussing challenges, and working with ownership to develop action plans to improve driver performance, profitability, and customer service.
*Supervisory Responsibilities:
This job has supervisory responsibilities for dispatchers, drivers, and clerks. This includes responsibility for employee performance reviews and feedback, providing motivation and encouragement, scheduling time off, employee grievances or complaints, and pay changes. May be required to perform other duties to cover staff shortages or address customer needs.
· Continually assess the service level and provide recommendations to ownership regarding opportunities to improve operational performance.
· Monitor and manage Key Performance Indicators and cost factors impacting operational effectiveness.
· Effectively communicate with Ownership on a regular basis regarding core transportation issues impacting the customer and the effectiveness and efficiency of the fleet.
· Manage all routing modifications to ensure the business is utilizing equipment and staff efficiently.
· Build and maintain a positive work environment where team members and their contributions are recognized and valued.
· Promote and monitor employee safety and take proactive steps to create a positive safety culture.
· Embrace, promote and lead continuous improvement efforts.
· Organize and schedule all necessary resources required to accomplish activities.
· Set and monitor productivity, service, and safety targets for each route and driver.
· Work with hourly paid drivers to make sure productivity is commensurate with hours worked.
· Establish and maintain a positive relationship with all G&J staff. Create a driver experience that is number one in the industry.
· Other duties as assigned.
*Qualifications:
· 3-5 years of experience in the Transportation Industry (Transportation management, dispatching, customer interaction.
· Knowledge of safe working practices and DOT regulations.
· Critical thinking skills to evaluate staffing levels and adjust accordingly.
· Reasoning Ability: Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
· Excellent organizational skills.
· Solid written and oral skills with a strong ability to work with others.
· Ability to communicate effectively with both team members and customers.
· Experience in managing a large group of employees.
· Prior leadership training and/or experience.
· Preferred candidates will have working knowledge of tractor and trailer maintenance.
· Language Skills: Excellent communication skills required both written and verbal. Must be able to effectively communicate well under pressure. Bilingual-Spanish, a plus.
*Benefits:
· Competitive total compensation package including Health, Vision and Dental, Life, and 401K.
· Company vehicle-gas card provided.
· Incentive plan.
*Pay: negotiable
