06/04/2026
📋 Travel policies are only effective when employees actually follow them.
According to GBTA research, the most common travel policy violations aren't excessive spending or unauthorized upgrades. Instead, they're often tied to traveler booking behavior:
• Booking outside required channels (35%)
• Staying at out-of-policy hotels (28%)
• Not booking preferred suppliers (25%)
• Not following expense policies (20%)
These trends highlight a challenge many travel managers face: balancing traveler flexibility with program compliance, cost control, and duty of care responsibilities.
When travelers book outside approved channels, organizations can lose visibility into trip activity, miss negotiated supplier savings, and face greater challenges supporting travelers during disruptions or emergencies.
The good news is that corporate travel policies are becoming more traveler-centric. Many organizations are rethinking their approach by simplifying policies, leveraging technology to guide booking decisions, and focusing on traveler experience alongside compliance.
Want to see what else is changing in corporate travel policy management?
Read our latest blog for key findings from GBTA's research and what they mean for travel programs moving forward. Link in the comments below.