Dawson Truck Lines, Inc.

Dawson Truck Lines, Inc. We are a full service van, re**er & flatbed trucking company. Dawson Truck Lines, Inc. is a family-owned mid-sized business with big business benefits.

We pride ourselves on the treatment of our employees, contractors, customers & business partners. Our Vision & Who We Are: To be one of the leading mid-size trucking companies in North America, leveraging our exceptional people and technology to deliver superior customer service and solid financial returns for our investors, business partners and employees.Dawson Truck Lines is a Virginia based tr

ucking company positioning itself to be the best mid-size trucking company in the United States. We aim to achieve this through our dedication to integrity, speaking truthfully and a drive towards 100% customer satisfaction. We at Dawson Truck Lines are cognizant of our financial requirements to successfully operate our business, but are mindful of our customers’ desire to be profitable helping to construct a mutually beneficial relationship. Our passion is contagious and our attitude is driven by an enthusiasm to exceed the ever changing challenges of the transportation industry. We know this industry, the challenges it holds, and we meet those challenges. Our customers rely on us, but more importantly we depend on our customers. We appreciate their feedback knowing it will help us achieve our mutual goals. We will settle for nothing less.

To all of you who we've had the privilege to call our partners. Happy Thanksgiving
11/27/2024

To all of you who we've had the privilege to call our partners. Happy Thanksgiving

Always check your blind spots!
10/23/2024

Always check your blind spots!

Thank you to all of our partners on the road. Those within these walls and beyond earn more of our respect with each mil...
10/04/2024

Thank you to all of our partners on the road. Those within these walls and beyond earn more of our respect with each mile you move.

10/03/2024

Come share the Dawson vision, call me or apply directly on our website at www.drivedawson.com

New wheels on the ground mean we are growing. Who’s looking for a ride? $0 down lease purchase with affordable terms rea...
10/02/2024

New wheels on the ground mean we are growing. Who’s looking for a ride? $0 down lease purchase with affordable terms ready to go today. And yes, they’re manuals.

Drivers - do the pretrip. It could save your life, or someone elses. Safety is a priority in this business. Protect your...
09/24/2024

Drivers - do the pretrip. It could save your life, or someone elses. Safety is a priority in this business. Protect yourself and others.

For 15 years we have taken pride to work with nearly every 3PL. We are thankful for majority of the relationships we hav...
09/13/2024

For 15 years we have taken pride to work with nearly every 3PL. We are thankful for majority of the relationships we have cultivated and rely on each week. While we are not perfect we do strive for excellence through constant improvement. Recently, we were dealt a bad hand by FLS Transport. Having seasoned professionals in a fast paced industry we focus on constant communication and confirming our messages are delivered, we do that thousands of times weekly.

We pride ourselves on prompt, courteous communication, honesty and accountability. Unfortunately FLS uncovered they produce a problem that plagues our industry, when all else fails crap on the carrier. As you can see in the link posted below, we confirmed a load in an email, then shortly after a confirmation was sent but it was unread as this email is one of many used to confirm various rate confirmations and is unattended most days. Since FLS never verbally informed us or received confirmation that we knew they cancelled a load we continued to do as contracted. We have a signed rate confirmation, with no calls to our office or the owner operator who booked the load we successfully delivered the load as contracted. Now they are taking money due to a lack of follow through on their behalf.

After being demeaned and hung up on by Jared (call attached to page) we attempting to reach management and were less impressed with their “management” skills. Transportation doesn’t have a work ethic problem, it has a culture problem and it seems to be rooted deeply within FLS. We have been around long enough to know better,l and remember how this industry use to perform in sync and work together to address problems, we still have many days like that but every now and again you get what we experienced with FLS. Zero accountability, little communication and posturing a position of dominance. No rate reductions were mentioned until we made both on time pickup and on time delivery.

FLS Transport we can STILL be reached at (540) 223-4488 x1002 if you wish to discuss this matter in a professional way or can read about our experience with your company here.

Note: Having dealt with 2 of your employees there is no doubt your company will run to Carrier411 and attempt to report us and deter business versus call and find a common ground or understanding to the events that transpired over the 2-3 days between receiving the rate confirmation and delivering the load. We are accountable for our shortcomings but will not be blamed for your portion. We look forward to discussing your corporate values and personnel concerns. The call with your employee is attached, emails and communication logs are partially attached and are fully available upon request.

Character is tested when you have trials. If $350 is a breaking point to do what is right and to compensate a carrier after they do exactly as specified on the rate confirmation then enjoy the last $350 you will see from us. We performed exactly as contracted and cannot help that proper communic.....

For 15 years we have worked with nearly every 3PL and are thankful for 98% of the relationships we have cultivated. We a...
09/04/2024

For 15 years we have worked with nearly every 3PL and are thankful for 98% of the relationships we have cultivated. We are not perfect but strive forconstant improvement, more than the hand we were dealt by FLS Transport recently. While things happen we pride ourselves on prompt communication, honesty and accountability. Recently, we experienced a problem that periodically plagues our industry, all else fails crap on the carrier. Bad apples ruin the bunch and FLS Transport you have a problem on your hand. We can be reached at (540) 223-4488 x1002 if you wish to discuss it further or you can read about our experience here. We are accountable for our shortcomings and look forward to discussing your corporate values and personnel. The call with your employee is attached, email and communication logs are also available upon request.

Character is tested when you have trials. If $350 is a breaking point to do what is right and to compensate a carrier after they do exactly as specified on the rate confirmation then enjoy the last $350 you will see from us. We performed exactly as contracted and cannot help that proper communic.....

Dawson Truck Lines is out here moving the world. Where are you at today?
04/24/2024

Dawson Truck Lines is out here moving the world. Where are you at today?

Merry Christmas from Dawson Truck Lines!
12/25/2023

Merry Christmas from Dawson Truck Lines!

Trucking has always had its own set of challenges. These challenges are part of what makes the industry fun, but it will...
10/13/2023

Trucking has always had its own set of challenges. These challenges are part of what makes the industry fun, but it will also drive you crazy! Between variable operating costs, volatility in the freight market, fluctuation in the fuel index and customer rates changes, there is never a dull day. Our team is both blessed and thankful for the professionals we get to work beside. Here is a photo of two of our drivers rigs. This profession isn’t for everyone, but everyone who does it well takes pride in their work.

Address

1007 Cherokee Street NE
Roanoke, VA
24012

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm
Saturday 9am - 12pm

Telephone

+15402234488

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