05/21/2024
U.S. Customs
Junior Release Agent
We are seeking highly skilled and motivated agents to join our team. Become a part of the RBI family! We’re a growing group of companies offering customs brokerage, consulting, and compliance in North America since 2009. Customs brokerage is our core business. RBI USA helps our customers navigate the complex and constantly changing U.S. Customs Services regulations and requirements. International trade is what we do best, providing peace of mind to our growing clientele. Consider joining our team for the opportunity to grow your career.
Job Type: Full Time, flex work schedule, must be available nights and weekends as required to fill in for vacations.
Location: U.S. territory (Remote)
JOB SUMMARY
We are looking for a Release Agent to be responsible for customs release, and expedition of client shipments. This is an entry-level position providing administrative support, document handling, and potential to grow with our company.
KEY DUTIES & RESPONSIBILITIES
• Maintain, match, and coordinate all incoming release documentation.
• Contact clients/carriers for missing documentation, information, and/or instructions.
• Establish correct client accounts.
• Review established client procedures.
• Enter data from documents.
• Enter all additional costs.
• Maintain, control, and follow-up RMD package pending Customs release.
• Respond to client inquiries regarding tracing and other client services.
• Control and arrange payments of disbursements as required.
• Perform other related duties as assigned by management.
KNOWLEDGE & SKILLS
• Basic knowledge of customs operations and terminology.
• Ability to coordinate assignments to meet deadlines.
• Exceptional communication skills.
• Ability to reflect a professional company image.
• Required to have the willingness and capability to learn position with on-the-job training.
• Having a very good knowledge of all Microsoft apps.
• Experience with cloud computing platforms.
WORK EXPERIENCE – MINIMUM REQUIRED
• One year experience as a Release Agent
• Knowledge in AES, in-bond, ISF and entry processing.
• Some experience working remotely.
• Having experience with Smart Border will be a very important asset and is preferred.
EDUCATION
Required: High School/GED or equivalent
Working towards/or successful completion of the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained. Successful completion of the CCS examination is a mandatory requirement for further advancement and/or becoming a licensed CBP broker. Must be able to pass a federal background check, we cannot hire any individual that has been convicted of a felony for this position due to CBP compliance regulations.
We offer competitive compensation based on experience and salaried position.
If you are a talented agent looking for an exciting opportunity to contribute to a dynamic team, apply now! All qualified applicants will receive consideration for employment without regard to race, color, religion, s*x, s*xual orientation, gender identity, or national origin.
