10/19/2021
A Charter Sales Coordinator (CSC) will be responsible for responding to inbound charter requests as well as facilitating sales growth in the U.S. by selling private jet charter flights to high-net-worth individuals and companies. This position will work closely across departments to ensure that our customers receive a professional and efficient service and be ultimately responsible for developing customer relationships which build loyalty to our brand. This is an excellent opportunity to join a fast-paced team in an exciting and industry-leading aviation business.
RESPONSBILITIES
• Analyze charter market supply and demand trends
• Understand dynamic pricing as it relates to the charter jet marketplace
• Source aircraft on all flight requests, while utilizing both on fleet and off fleet option
• Develop knowledge base of all PJC aircraft and effectively communicate the proper aircraft information and choices to clients
• Develop and maintain relationships with clients to ensure repeat business
• Handle confidential and proprietary information
• Manage the complete client experience from the first phone call to post-flight follow-up
• Work efficiently and effectively with all Pittsburgh Jet systems including Avianis, Microsoft Excel, Word, PowerPoint, Salesforce, DocuSign and others
• Understand the fundamentals of flight operations and basic Federal Aviation Regulations
• Understand costs, permits, limitations and other factors in international flight operations
REQUIREMENTS
• 3 years experience working in Part 135 aviation preferred
• Bachelor’s degree highly preferred but not required
• Be willing to work a rotating schedule of nights, weekends and holidays
• The ability to communicate effectively verbally and in writing
• Must work well under pressure and be able to multitask
• Always maintain a high degree of professionalism