Terra Insurance Services

Terra Insurance Services ENGLISH, SPANISH, FRENCH,
ERIE, SAFECO, FREDERICK MUTUAL INSURANCE, ZURICH, AIC, GEICO, PROGRESSIVE, LANCER, BULLDOG, CURE AUTO (NJ)

05/19/2026

Job Title: Licensed Property & Casualty (P&C) Customer Service Representative
About Us
At Terra Insurance Services, we pride ourselves on delivering exceptional protection and peace of mind to our community. We are a fast-growing, dynamic agency looking for a dedicated and experienced professional to join our team and help us maintain our high standard of client care.

The Role
We are seeking an experienced, licensed Property & Casualty Customer Service Representative (CSR) to manage client accounts, handle renewals, and provide top-notch service. The ideal candidate is a proactive problem-solver with a deep understanding of P&C personal/commercial lines, exceptional communication skills, and a passion for building lasting client relationships.

Key Responsibilities
Client Support: Serve as the primary point of contact for policyholders, answering coverage questions, processing policy changes (endorsements), and handling billing inquiries.

Retention & Renewals: Proactively review expiring policies, identify coverage gaps, and assist with remarketing to maximize client retention.

Claims Assistance: Guide clients through the initial claims process with empathy and efficiency.

Agency Support: Collaborate with producers to round out accounts and ensure seamless onboarding for new business.

Qualifications & Skills
License: Active Property & Casualty (P&C) Insurance License is required.

Experience: 2+ years of experience working in an insurance agency setting.

Tech-Savvy: Proficiency with Agency Management Systems (e.g., AMS360, Applied Epic, EZLynx) and comparative raters.

Skills: Strong communication, active listening, and a sharp eye for detail.

What We Offer
Competitive base salary (plus performance-based bonuses/incentives).

Comprehensive benefits package (Health, Retirement, Paid Time Off).

A supportive, collaborative, and growth-oriented team environment.

To Apply: Please submit your resume and a brief introduction to [email protected].

For Florida carriers, preparation before the season starts can make a major difference in how your business handles risk...
04/21/2026

For Florida carriers, preparation before the season starts can make a major difference in how your business handles risk, compliance, and claims.

From policy limits to operational changes, small gaps can turn into costly problems if they’re not reviewed in advance.

A pre-season checklist can help ensure your coverage matches how your business actually operates.

Key areas to review include:
• Changes in fleet size or vehicle use
• Driver classifications and records
• Cargo and route exposures
• Liability limits and endorsements
• Recent business growth or operational changes

Taking time to review your coverage before the season starts can help prevent delays, denied claims, or unexpected exposure.

Read the full blog for a complete checklist and what Florida carriers should review.

Many New Jersey business owners assume commercial auto insurance covers any type of work vehicle.But there’s a key disti...
04/15/2026

Many New Jersey business owners assume commercial auto insurance covers any type of work vehicle.

But there’s a key distinction:
👉 Commercial Auto ≠ Trucking Insurance

The difference comes down to how the vehicle is used.
Commercial auto typically covers:
• Contractors and service vehicles
• Local business use
• Tools and equipment transport
Trucking insurance is designed for:
• Freight hauling
• For-hire transport
• DOT-regulated operations
• Cargo liability exposure

Using the wrong policy can lead to denied claims, coverage gaps, or compliance issues.

If your business relies on vehicles, it’s important to understand which coverage applies.

Read the full blog to learn the difference and what NJ businesses should review.

Many small landlords assume their insurance automatically covers a duplex, triplex, or 4-unit rental property.But these ...
04/08/2026

Many small landlords assume their insurance automatically covers a duplex, triplex, or 4-unit rental property.

But these properties often fall into a coverage gray area between homeowner policies and landlord policies.

Common issues include:
• Using a homeowners policy for a tenant-occupied property
• Missing loss-of-rental-income coverage
• Liability limits that are too low for multi-unit exposure
• Coverage not structured for rental property risk

Even small multi-unit properties can carry significant liability and financial exposure if coverage is structured incorrectly.

Understanding how rental property insurance works can help avoid coverage gaps.
Read our latest blog to learn what landlords should review for 2–4 unit rental properties in Pennsylvania.

Many construction projects are delayed because of incorrect Certificate of Insurance wording.Missing endorsements, incor...
03/31/2026

Many construction projects are delayed because of incorrect Certificate of Insurance wording.

Missing endorsements, incorrect policy details, or incomplete wording can prevent job approvals.

Learn the common COI mistakes contractors should avoid.

If you own rental property in Pennsylvania, using the wrong insurance policy can create serious coverage gaps.HO-3 polic...
03/25/2026

If you own rental property in Pennsylvania, using the wrong insurance policy can create serious coverage gaps.

HO-3 policies are designed for owner-occupied homes, while DP-3 policies are typically used for tenant-occupied rental properties.

Understanding the difference helps landlords protect rental income, liability exposure, and property coverage.

Read our latest blog to learn more.

03/06/2026

Running a business takes grit. Protecting it shouldn’t. Erie Insurance offers coverage designed to help you support your dream business. Let’s talk about coverage that fits. Call us at 215-742-3743 or [email protected]

03/05/2026

Getting rejected by Amazon Relay? It’s not just a headache: it’s a parked truck. 🚛

The most common reason for that "Rejected" status? Missing endorsements or gaps in coverage that standard policies just don't include. Amazon is strict about their requirements, and if your COI doesn't match their checklist exactly, you're off the road.

Here are the big ones we see most often:
📍 Missing MCS-90 or BMC-91X filings.
📍 Incorrect Liability limits (Amazon has specific minimums).
📍 Missing "Additional Insured" language or specific endorsement forms.

At Terra Insurance Services, we specialize in Florida trucking and logistics. Because we’re independent agents, we don’t just give you one option. We shop over 50 products and multiple carriers to find the coverage that meets Amazon’s criteria AND fits your budget.

Don’t let a paperwork error park your fleet.

Want a quick review of your current policy to see if you're Relay-ready?

Drop a "RECAP" in the comments or send us a DM. Let’s get you back on the load board. 🛣️

ENGLISH, SPANISH, FRENCH,
ERIE, SAFECO, FREDERICK MUTUAL INSURANCE, ZURICH, AIC, GEICO, PROGRESSIVE, LANCER, BULLDOG, CURE AUTO (NJ)

Switch. Save. Service.At ERIE, drivers save an average of $477* a year! Plus, they get coverage backed by people who tru...
03/05/2026

Switch. Save. Service.
At ERIE, drivers save an average of $477* a year! Plus, they get coverage backed by people who truly care.
Find out how much you could save.

Disclaimer: Annual savings based on new customers surveyed in August 2025 who reported auto savings when switching to ERIE from another insurance carrier between April 2024-April 2025. Individual premiums and savings will vary.

When you moved in, you brought everything. Your furniture, your clothes, your laptop, your coffee maker... but did you b...
03/05/2026

When you moved in, you brought everything. Your furniture, your clothes, your laptop, your coffee maker... but did you bring coverage? 🤔

Your landlord’s insurance covers the building, not your stuff. If a fire, leak or theft happens, you could be left replacing everything out of pocket.

Renters insurance is one of the easiest (and most affordable) ways to protect what you’ve worked hard for.

📲 Want a quick quote? We’ve got you.

Address

1879 Cottman Avenue
Philadelphia, PA
19111

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+12157423743

Alerts

Be the first to know and let us send you an email when Terra Insurance Services posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Terra Insurance Services:

Share