Customodal, Inc.

06/17/2026

😀👏 Customodal is proud to share that we are this year’s Stock the Pantry Challenge winner with 14.75% (calculated based on the percentage of items collected compared to the number of employees).

That makes it our second year of success in the challenge, and we couldn’t be more grateful to our team for stepping up once again!!!

From June 8-12, Customodal proudly participated in the Stock the Pantry Challenge to support Soup or Socks and help restock pantry shelves for local families in need.

Thank you to everyone who donated, participated, and helped make a difference in our community. We’re grateful to be part of a challenge that brings Marshfield businesses together for such an important cause.

06/15/2026

Liftgate fees apply when a shipment requires a truck with liftgate service because no dock or forklift is available. In some cases, this is planned and appropriate. In others, it shows up because the delivery requirements were not clarified early enough.

For manufacturers, this issue often appears on smaller outbound shipments, service parts orders, or deliveries to locations outside the normal plant-to-warehouse pattern.

When liftgate charges become frequent, it is worth reviewing whether delivery requirements are being captured consistently before loads are booked.

Learn more on the blog here: https://bit.ly/4czd4YB

06/09/2026

Residential fees are usually associated with consumer deliveries, but they also show up when a delivery location is incorrectly coded or interpreted. A site that looks commercial internally may be flagged differently by the carrier if the address data is inconsistent or unclear.

Manufacturers may also encounter delivery type issues when shipping to mixed-use sites, temporary facilities, or locations that do not fit standard classification rules cleanly.

This is one of those charges that often points back to poor master data or inconsistent shipping instructions.

Learn more on the blog here: https://bit.ly/4czd4YB

06/04/2026

Some deliveries require scheduled appointments, and carriers may charge extra for that service. Manufacturers shipping to customers with strict receiving windows or routing guide requirements may see these charges more often than expected.

Appointment fees are common, but they still need to be tracked. If certain customers or shipment types always require appointments, those costs should be built into transportation planning and customer profitability analysis.

Ignoring them can make freight budgets look better on paper than they are in practice.

Learn more on the blog here: https://bit.ly/4czd4YB

05/28/2026

Limited access fees apply when pickup or delivery locations are considered difficult for standard truck operations. While manufacturers often think of their facilities as normal commercial locations, carriers may assess limited access charges for certain site conditions, dock limitations, restricted hours, or unusual property layouts.

This can become a recurring hidden cost if carriers interpret the same site the same way on repeated shipments. It is worth reviewing invoices to see whether certain locations generate limited access charges more often than others.

If they do, the issue may not be pricing alone. It may be how the site is communicated, scheduled, or handled operationally.

Learn more on the blog here: https://bit.ly/4czd4YB

05/25/2026

This Memorial Day, we remember and honor all those who made the ultimate sacrifice. Wishing you a safe and meaningful Memorial Day! 🇺🇸

05/21/2026

For manufacturers, choosing between LTL and truckload is not just about finding the lowest quoted rate. The more important question is which option delivers the lowest total cost for the shipment, the lane, and the business as a whole.

In many cases, LTL is the right fit for smaller freight. In other situations, truckload becomes more cost-effective once shipment size, handling risk, service needs, and lane consistency are taken into account.

Learn if LTL or truckload makes more sense for your manufacturing business - and how Customodal can help provide a solution that makes sense for you!

05/18/2026

Fuel surcharges are not technically hidden, but they are often underestimated. Many manufacturers focus on the linehaul rate and forget how much fuel can affect total freight spend over time.

Because fuel surcharges fluctuate with the market, they can create budget pressure even when base rates stay relatively stable. This is especially important for companies moving freight on a regular basis across longer lanes or volatile regions.

Manufacturers that want better freight budgeting should review fuel trends as part of their broader transportation cost analysis rather than treating them as a minor line item.

Learn more on the blog here: https://bit.ly/4czd4YB

05/14/2026

Reclassification charges are especially common in LTL shipping. These happen when the carrier determines that the freight class listed on the shipment was incorrect and adjusts the billing accordingly.

For manufacturers, reclass fees often come from incorrect dimensions, inaccurate descriptions, density issues, or outdated freight classifications. These charges can be frustrating because they are not always obvious at the time of quoting.

Repeated reclassifications usually point to a need for better shipment documentation, clearer packaging standards, or a review of how products are being classified before pickup.

Learn more on the blog here: https://bit.ly/4czd4YB

05/10/2026

🌷 Happy Mother's Day from all of us at Customodal! 💐

Today, we celebrate the incredible moms who keep everything moving forward, both at home and in the world of logistics. Your strength, dedication, and ability to handle it all never go unnoticed.

To the mothers on our team, our partners, and our clients, thank you for everything you do every single day. We appreciate you more than words can say.

Wishing you a day filled with appreciation, joy, and a little well-deserved rest