09/02/2026
We’re working to keep Metro’s Throne restrooms available to riders while helping maintain safe, welcoming station environments.
At Westlake/MacArthur Park Station on the B and D Lines, our Community Intervention Specialists reported that the restroom was being sometimes occupied beyond its 10-minute limit — due to unwanted activity — reducing access for other riders.
Data from more than one million Throne restroom sessions show that the average visit lasts less than three minutes. Based on that information, Metro and Throne launched a pilot adjusting the session time at Westlake/MacArthur Park from 10 minutes to five — still providing nearly twice the time used during an average visit.
The early results are encouraging: daily overstays have dropped nearly 70%, substantially increasing restroom availability for Metro riders and the community, with no complaints about the adjusted time.
We’ll continue monitoring the pilot and evaluating whether similar changes could improve access at other stations with high demand or comparable challenges. We’ve installed Thrones at 64 stations, helping address a long-standing rider complaint about the scarcity of public restrooms along our system.
