02/08/2026
NEW!!!!!! Coming Soon
🚗 CABX Roadside‑Assistance Policy
CABX provides on‑site jump‑start support, tire inflation, and spare‑tire installation for standard passenger vehicles. All roadside‑assistance requests must be booked through our website, include a signed waiver, and require prepaid authorization before a driver is dispatched.
Service Area:
Roadside assistance is available within 15 minutes of Kalamazoo in all directions.
Requests outside this radius incur a $100 per hour travel fee, billed in one‑hour increments.
---
Included Services
- Battery jump‑start support
- Tire inflation assistance
- Spare‑tire installation
- Customer must provide a usable spare tire
- Customer must provide a vehicle‑appropriate car jack and tools
Additional Conditions
- Batteries and service points must be accessible by hand.
- All services are performed at driver discretion based on safety and feasibility.
- Availability varies by time, location, and driver readiness.
- If support is unavailable, refunds are issued within 7–14 days.
- Customers must call in prior to booking between 10 PM and 10 AM, seven days a week.
---
Vehicle Eligibility
CABX does not assist:
- Semi‑trucks
- Commercial vehicles
- Vehicles with more than two axles or double or more wheeled 2 axel vehicles
Roadside support is limited to standard two‑axle passenger vehicles only.
---
Customer Requirements
- Customer must provide their own car jack, as lifting points and equipment needs vary by make and model.
- Vehicle must be safely positioned, accessible, and fully prepared for service upon the driver’s arrival.
- Customer must sign the CABX roadside‑assistance waiver before dispatch.
---
Pricing & Payment Terms
All roadside‑assistance bookings require an $80 prepaid charge, consisting of:
- $50 Service Fee
- $30 Non‑Refundable Arrival Fee
If the service is successful:
The full $80 is applied to the completed service.
If the service is unsuccessful:
CABX refunds the $50 service fee and retains the $30 non‑refundable arrival fee to cover travel, time, and diagnostic assessment.
This structure complies with Michigan contract principles governing prepaid mobile services, labor allocation, and dispatch fees.
---
Driver & Safety Rules
- Drivers may decline or discontinue service if conditions are unsafe (traffic, weather, unstable ground, mechanical hazards).
- CABX is not responsible for pre‑existing vehicle damage, mechanical defects, unsafe spares, or issues unrelated to the attempted service.
- All work is performed by independent 1099 drivers; any claims related to vehicle damage must be addressed directly with the driver and/or their insurance.
---
Data & Privacy Notice
By booking roadside assistance, the customer agrees that limited personal information (address, phone number, and service details) may be shared with the assigned driver solely for service fulfillment. Data is stored securely through Netlify and processed through Stripe and Bluevine for payment authorization.
---
Binding Agreement
Submitting payment and signing the waiver constitutes a legally binding agreement under Michigan contract law. Customers confirm they have reviewed all pricing, understand the non‑refundable arrival fee, and agree to CABX’s roadside‑assistance terms.
Highway support is unavailable due to safety
