06/04/2026
โฑ๏ธ Amazon Relay Tip: How to Reduce Late Check-Ins
When it comes to Amazon Relay, minutes matter.
Your performance score is directly affected by on-time arrivals and check-ins โ and that score impacts your load access and overall profitability.
Hereโs a simple system we use in dispatch operations:
๐ We track driver deadhead distance to pickup
๐ We send a reminder 1 hour before pickup time
๐ If thereโs no confirmation within 15 minutes, we call the driver ๐
Most late check-ins donโt happen because of big problems โ they happen because small delays are not caught early enough.
Fixing these small gaps can significantly improve performance scores over time.
If youโre running Amazon Relay or managing a small fleet, this is one of the easiest areas to improve.
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