06/10/2026
Dear Friends and Customers,
I wanted to take a few minutes to personally reach out and say thank you.
When I started this business, it was just me with a passion for building quality emergency vehicles and serving the departments, agencies, and organizations that rely on them. I never imagined how much we would grow, and that growth is only possible because of the trust and support you've given us over the years.
As many of you know, I've always tried to be involved in every project, answer every call, and be the person you can reach directly when you need something. As our business has continued to grow, I've realized that I can no longer do everything myself while still giving every customer the attention and service they deserve.
Because of that, we've added team members who share the same commitment to quality, customer service, and attention to detail that this company was built on. You may start hearing from or working with other members of our team, but please know that I'm still here, still involved, and still dedicated to every project that comes through our doors.
Growth brings challenges, and we're working hard every day to make sure we maintain the quality you've come to expect while improving our efficiency and turnaround times. Our goal isn't to become a different company it's to become a better version of the company you've trusted from the beginning.
I truly appreciate your patience, your loyalty, and the relationships we've built along the way. This business means a lot to me, and so do the people we serve. Thank you for helping us get to this point and thank you for continuing to trust us with your vehicles and your mission.
We're excited about what's ahead and look forward to serving you for many years to come.
With sincere gratitude,
Jacob Dooley
Owner
Pinnacle Fleet Outfitters
