Pomeroy

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Our business is to keep yours always working. Our highest
industry kudos are the long-term relationships we have.

From CEO to boots-on-the-ground IT specialists spread throughout North America and Europe,
Pomeroy deploys and services the digital edge for our client's technology needs. To gain and keep our customer's trust we carefully analyze what is happening in their business day-to day and tailor all we do to meet their needs precisely. We monitor and improve, making their system operate at the highest possible standards, giving our clients the confidence to know their IT is working for them....continuously. Full lifecycle of managed workplace services: Professional Services, Procurement, Logistics &
Configuration Services, Service Desk, Field Services, Managed IT Solutions, Managed Network
Services, Technical Staffing and more.

10/19/2026

Pomeroy is transforming Field Service with SmartField!

SmartField isn’t just about fixing problems; it’s about predicting needs and optimizing visits. Powered by BanzAI™, our adaptive AI platform revolutionizes your onsite support by turning reactive break/fix scenarios into proactive, efficient operations.

With SmartField, we:
🔧 Increase first-time fix rates by up to 95%
👷‍♂️ Maximize technician utilization by up to 80%
🚍 Reduce avoidable truck rolls by up to 40%
💰 Reduce delivery costs by up to 30%

Let’s move from manual dispatching to intelligent orchestration. Improve outcomes, minimize disruptions, and keep your team focused on productive work.

10/16/2026

🚀 Is your business moving faster than your team can ramp up?

The right skills, at the right moment, with the right context. That's what agility looks like now.

We help you build the team the work actually needs.

10/15/2026

🎉 We are thrilled to announce that Pomeroy has been honored with the CRN 2026 Triple Crown! 🏆 This award recognizes solution providers that have achieved a spot on all three of CRN’s key lists this year:

👑 Solution Provider 500
👑 Fast Growth 150
👑 Tech Elite 250

A heartfelt thank you to our incredible team and partners for making this achievement possible! Here’s to our continued commitment to excellence together!

10/14/2026

Experiencing unnecessary dispatches? They often stem from fragmented service info.

Requests come in from all directions. Asset records? Sometimes incomplete. Key service history? Can be MIA when it’s crunch time.

Dispatchers rely on experience to fill in the gaps. But as demand spikes, seasoned pros leave, and service scenarios become more complex, making this tougher.

10/13/2026

Critical tech initiative? The instinct: hire fast. But is a permanent role the answer or a permanent cost?

🔍 Demand for expertise often spikes, then falls. Why fill your bench for a peak?

🗂️ Smart teams manage their workforce like a portfolio: blend internal talent, flexible experts, and outcome-driven partners.

Stop treating every need like a forever hire. Start planning for agility!

10/12/2026

The future of XLAs is all about enhancing employee experience. Here are the key focus areas:
- Quick return to productivity ⚡
- Effort required for tasks 💪
- Reduce tech interruptions 🚫
- Correct devices for everyone 💻
- Building trust in tech 🤝

With AI boosting our approach grounded in employee personas, we can ensure that tech supports our team’s work. At Pomeroy, we create custom experience models that align with business goals.

Learn more: https://buff.ly/1Y4Kr2O

10/09/2026

Workforce needs are changing fast.

Yesterday’s skills? Critical. Tomorrow? Maybe not.

Don’t build benches for every gap.

Treat your team like a portfolio:
- Internal strengths
- Flexible expertise
- Outcome-driven partners

Adapt as the work evolves. That’s how you stay ahead.

10/08/2026

In this blog post from HPE, dive into vulnerabilities in enterprise guest Wi-Fi networks and techniques for system exploitation. Take a look at how traditional client isolation can fall short and how HPE Aruba Networking effectively reduces the attack surface. Plus, explore the importance of a layered security approach in enhancing guest WLAN security and defending against various attack types.

10/07/2026

Cutting unnecessary field service costs starts before the technician even arrives. Too often, they show up to find missing parts or realize it could've been fixed remotely. This leads to wasted time, money, and headaches for everyone involved.

💡 The solution?

Verify the need for the visit first. Make sure your team has the right tools, parts, and info on hand for a successful first attempt.

10/02/2026

For over 50 years, Pomeroy has partnered with top retail brands to manage their store infrastructures and applications, covering the entire technology lifecycle from procurement to maintenance.

What we do:
- Complete POS Staging and Deployment
- Integration
- Help Desk & Field Services
- Hardware Lifecycle Management

📽️ Check out this video to learn more! https://buff.ly/zwzrsQk

Address

1050 Elijah Creek Road
Hebron, KY
41048

Website

https://www.pomeroy.com/

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