Overview of Leonard's Driving Services
Thank you for choosing L.D.S. It is our pleasure to serve you and provide you with the best experience possible. Here a few things you can expect with utilizing our services. Your Safety is the number one priority:
*L.D.S. has a “zero” tolerance for any threats, violence or verbal abuse towards the staff or clients. Any incident reports will be evaluated and may even result in involving the local authorities and expulsion to using the services.
*All conversations shared are confidential and treated respectfully. Any health related conversations will be treated as H.I.P.P.A. Your Driver:
*Our drivers are respectable and courteous. And for a peace of mind, you will have the same driver the majority of the time.
*All drivers are background checked and vetted. They also are road tested, to ensure they follow safety guidelines and are knowledgeable of the D.M.V. Our Vehicles:
*Clean, updated and smoke free. We also keep the interior sanitized. Our vehicles are maintenance regularly and emissions passed. Making and maintaining Reservations:
*Reservations is best made in advance, either by calling, text messaging or email.
*Any pricing agreed upon is non-negotiable and left to the driver’s discretion.
*Some requests may require a refundable deposit for up to 48 hours.
*Upon the driver’s arrival, the driver will wait for 5 minutes. If the driver has to wait beyond that, there will be an additional $2.50 charge. Then another $2.50 for every 2 minutes thereafter.
*Rides $15.00 and up will access a $5.00 late fee, then $2.50 for every 2 minutes.
*Gratuities are appreciated and should be separate from the service rate.
*If you are running late, it is best to contact your driver in advance. Payments:
*Methods of payments include Cash, Zelle, Cash App, and all Visa/Master Card logos are accepted. Please advise what method you will use at the time of your reservation.
**If you like to share your experience, please consider sending a review to: [email protected]**
