Citilink

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Citilink We connect our community to life’s opportunities by empowering human mobility. Citilink: Linking People to Life.

Mission Statement: Citilink connects our community to life’s opportunities by empowering human mobility.

And just like that, it was John’s last day at Citilink. 💙We’ve spent this week looking back at five years of growth, cha...
10/10/2026

And just like that, it was John’s last day at Citilink. 💙

We’ve spent this week looking back at five years of growth, change, partnerships and progress.

Today, we just want to say thank you.

Thank you, John, for your leadership, your friendship, your belief in Citilink, and, most of all, for genuinely caring about the people you’ve worked alongside and the community we serve.

We’re better because you were here.

We’ll miss you, John, and we can’t wait to see what’s next.

Continuing our celebration of John Metzinger’s five years at Citilink…Today, it’s about our people. 💙Citilink is fully s...
10/08/2026

Continuing our celebration of John Metzinger’s five years at Citilink…

Today, it’s about our people. 💙

Citilink is fully staffed with drivers, employee satisfaction is at an all-time high, and we’ve continued investing in the people who keep our community moving every day.

Numbers only tell part of the story, though.

If you’ve worked with John, you know he genuinely cares about the people around him and he’s made sure our employees know how important they are to Citilink’s success.

That’s a pretty great leadership legacy to leave behind.

Continuing our celebration of John Metzinger’s five years at Citilink…Under John’s leadership, Citilink has become more ...
10/07/2026

Continuing our celebration of John Metzinger’s five years at Citilink…

Under John’s leadership, Citilink has become more than a transportation provider, we’ve become a stronger community partner.

From our Rosa Parks and Breast Cancer Awareness buses to partnerships across healthcare, education, accessibility and more, John has helped make sure Citilink shows up for our community because transportation is ultimately about access, opportunity and connection.

Continuing our celebration of John Metzinger’s five years at Citilink…a LOT has changed. - Mobile ticketing and new fare...
10/06/2026

Continuing our celebration of John Metzinger’s five years at Citilink…a LOT has changed.

- Mobile ticketing and new fare technology
- Tap to Pay and fare capping
- Better real-time bus information and trip planning
- Travel Training and expanded accessibility
- Improved and redesigned service
- Nearly $11 million secured for new electric-hybrid buses

Some of these changes riders see every day. Others are happening behind the scenes or will benefit our community for years to come.

Under John’s leadership, Citilink didn’t just recover but we modernized.

When John Metzinger joined Citilink in April 2021, it was…a time. Like transit systems everywhere, we were still navigat...
10/02/2026

When John Metzinger joined Citilink in April 2021, it was…a time.

Like transit systems everywhere, we were still navigating the impact of the pandemic with workforce shortages, reduced service and lost ridership.

Five years later, our workforce and service have been rebuilt, and ridership has recovered to approximately 97% of pre-pandemic levels!

John didn’t just help Citilink recover. He helped move us forward. 💙

Next Friday will be John Metzinger’s, our General Manager/CEO's, last day at Citilink. 😢💙With that being said, we’re off...
10/01/2026

Next Friday will be John Metzinger’s, our General Manager/CEO's, last day at Citilink. 😢💙

With that being said, we’re officially kicking off a week of celebrating John, his five years with us and a whole lot of change along the way!

Earlier this week, John joined WOWO News/Talk 92.3 FM & 1190 AM's
Kayla Blakeslee on Fort Wayne’s Morning News to talk about his time at Citilink, what’s been accomplished and what’s on the road ahead.

Kayla has been a great supporter of John, Citilink and public transportation and this feels like a pretty perfect place to start.

Give it a listen by clicking the link below!

Pam Schieber, our Chief Operations Officer, and Melissa Shaw, our Chief Impact Officer, are in Washington D.C. today for...
09/16/2026

Pam Schieber, our Chief Operations Officer, and Melissa Shaw, our Chief Impact Officer, are in Washington D.C. today for the American Public Transportation Association Fly-In, urging Congress to restore public transit investment.

When we invest in transit, we invest in access, opportunity, and stronger communities.

Our website's ticket store is temporarily unavailable and will remain down through September 24.If you need to purchase ...
09/15/2026

Our website's ticket store is temporarily unavailable and will remain down through September 24.

If you need to purchase passes in the meantime, you still have plenty of options!

- Purchase tickets in person at Central Station or our St. Francis office

-Download the Token Transit app and purchase your fare right from your phone at https://tokentransit.com/agency/citilink

- Purchase Ticket-To-Ride and All Day passes right on the bus

We apologize for the inconvenience and appreciate your patience while our online store is unavailable.

It's kinda chic to have fun with us at our outreach events!Pecola, our Travel Trainer/Outreach Coordinator, found a bubb...
09/14/2026

It's kinda chic to have fun with us at our outreach events!

Pecola, our Travel Trainer/Outreach Coordinator, found a bubble machine at the Fort Wayne Neighborhoods Inspire Conference and if you know her, she is just as bubbly!

We hope you all have a great day today and find some fun in your week!

Yesterday, Citilink was proud to join community and business leaders from across our region at the Greater Fort Wayne In...
09/11/2026

Yesterday, Citilink was proud to join community and business leaders from across our region at the Greater Fort Wayne Inc. Economic Development Summit.

Days like this are a great reminder that strong communities are built through connection, collaboration, and a shared vision for what comes next. We’re excited to continue being part of the conversations shaping the future of Greater Fort Wayne and ensuring public transportation has a seat at the table!

Address

801 Leesburg Road
Fort Wayne, IN
46808

Opening Hours

Monday 5:45am - 9:30pm
Tuesday 5:45am - 9:30pm
Wednesday 5:45am - 9:30pm
Thursday 5:45am - 9:30pm
Friday 5:45am - 9:30pm
Saturday 7:45am - 6:15pm

Telephone

+12604324546

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