05/06/2021
Field Service Tech (Clearwater)
300 South Madison Avenue suite #2
compensation: Salary
employment type: full-time
internship
Field Service Technician
Field
FLSA Status
Non-Exempt
Primary Location: Clearwater FL
Travel Required
Level/Salary Range
Commensurate with Experience
Position Type: Full Time
http://www.sciww.com
Summary: Delivers desired customer service experience, drives service success that improves customer satisfaction, maximizes customer retention, and increases profitability by performing the following duties.
Duties and Responsibilities include but are not limited to the following:
· Installs company products for new clients and existing clients.*
· Trains end users on the hardware and software.*
Knowledge, Skills and Other Abilities:
· Oral and written communication skills
· Customer relations skills
· Customer service skills
· Technical communication skills
· Organizational skills
· Professionalism
· Presentation skills
Time management skills
· Understanding of electronics logic and circuitry
· Highly proficient electrical skills
· Highly proficient computer skills
· Troubleshooting of hardware and software knowledge
· Mechanical aptitude
· Knowledge of AC and DC circuits
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Windows XP, Microsoft Windows 8, Active Directory, word processing software, spreadsheet software, Sugar CRM software, Log Me In software, Go-To-Meeting webinar software, and team viewer software. Basic network connectivity skills, experience with Windows services and MS-SQL, and familiarity with installation and configuration of Windows servers required.
Education/Experience:
Associate’s degree (A. A. / A. S.) or equivalent from two-year college or technical school; and two to four years related experience and/or training; or equivalent combination of education and experience. Prior experience in the petroleum equipment industry required.
Certificates and Licenses:
· Valid driver's license
· Dresser Wayne certification preferred
· Veeder-Root certification preferred
· Gilbarco certification preferred
· Gasboy certification preferred
Equipment:
· Drill
· Voltage meter
· Wrench
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk or hear. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include ability to see color.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually loud.
Essential Functions *
Job Type: Full-time
Pay: $17.00 - $18.00 per hour.
