Providing year-round alternative transportation of your documents and parcels since 1992.PO BOX Pickup/Outgoing mail/Bank deposits/Custom deliveries. I loved that bikes were so prominent in many countries for the transportation of goods as well as people." Henkel attended college at WWU and has a degree in Community Health Education. After graduating she worked for Headstart, a
federally funded pr
e-school program and consequently had summers off. One summer she was hired by Bucky’s, a well known bike courier company in downtown Seattle.
“That was a pretty ideal summer, everyday seemed sunny.”
After traveling Laura and her husband Steve moved back to Bellingham. “I knew I wanted to start up my own business, and was surprised that Bellingham, being a bike friendly and environmentally minded town, did not have a bike courier service.” Bellingham seemed like an ideal place to start a green business. Mad Dash opened for business Earth Day, 1992. After a year of perserverance and marketing door to door Mad Dash had enough customers to hire an additional rider. Twenty seven years later Mad Dash is still providing year-round bike deliveries throughout Bellingham; promoting one less car on the road. Your sustainable, local, small and women owned business. SPECIALIZED DELIVERIES
Henkel began Mad Dash with the idea that it would be an on-call delivery service, but this changed as niches began to emerge. “A business would call asking for a particular service such as Post Office Box pick-up and we realized an opportunity and capitalized on it.” Mad Dash then added Post Office Box pick-up to their portfolio of deliveries offered. “All of our specialized services are a result of a customer request.” Mad Dash still has on-call service but the majority of the business is contract based. Mad Dash specialized services include PO Box pickup, Outgoing Mail, Bank Deposits, Interoffice Deliveries and Real Estate Flyer Distribution. LAURA’S THOUGHTS ON CUSTOMER SERVICE
What I enjoy most about Mad Dash is the fun interaction I have with people. People are what have kept me pedaling for so long. Mad Dash is a feel good business for all involved. Customers love that they are supporting an environmentally conscious business and genuinely enjoy seeing our couriers come through their door on a daily basis. I have fabulous employees who go the extra mile to provide excellent service. Mad Dash Couriers are typically over-qualified, self-motivated, conscientious and positive. They have the “less is more” mentality and want to be a part of a business that is making a positive difference in their community. TESTIMONIAL FOR MAD DASH
Zender Thurston, P.S. has used Mad Dash as a courier services for many years. Mad Dash is extremely reliable, professional and friendly. We feel like they are an extension of our firm and a real member of our law firm team. I highly recommend Mad Dash! Long term, Mad Dash continues to place energy into their current services that are working well. "But we are always open to new ideas and opportunities." Do your part to promote one less car on the road, use Mad Dash.