Guidance From A Travel Advisor
1.Our Careers are Based on knowing things, places and people that you don’t know.
We have spent most of our careers establishing and building relationships with our supplier and destination counterparts so that our clients can enjoy exclusive access, VIP treatment and special amenities wherever and whenever they travel. In some cases, these benefits are complimentary to the traveler—just one more way travel advisors provide superior value.
2.We know the Value of your vacation time and how to protect it.
If you can’t afford to lose everything you’ve paid for your trip—say, if you fall and break your leg two weeks before you are supposed to travel and aren’t able to go—you need to buy travel insurance. Being young and healthy doesn’t mean you don’t need insurance. And your U.S. health insurance may not offer medical coverage outside the U.S. Travel insurance is for unexpected emergencies, regardless of your age or health.
3.We Will be honest if you ask our opinion about a resort or cruise ship.
We rely on our personal experiences, not reviews on websites from people you don’t know. And if we haven’t been to your resort, we usually know someone who has and can give you first-hand feedback.
4.It’s all about you!
The more information clients can give us about their preferences and interests, the better. We can tailor tours to your interests – for example, let’s say a family is traveling to Europe and the teenage boys are really into music. We can create a tour of London that incorporates rock-themed sites, including 94 Baker Street, where John Lennon and George Harrison had a boutique clothing shop, Paul McCartney’s house, Abbey Road Studios, Hendon Street, and more.
5.When it comes to logistics, we have your best interest at heart.
Sometimes there are “cheaper” options but if we don’t mention them to you there is a reason and the money saved is truly not worth what you’re giving up.
6.We can make magic happen, but don’t ask us to beg our reps for help when you need to make changes to the “advanced pay/no changes” reservation that you insisted we book.
Most of the time clients don’t need to make changes to bookings once an itinerary is set. However, we never recommend or advertise an advanced/prepay rate to a client; it’s always that one time the client insists on a prepaid rate that changes will need to be made.
7.When we travel, it is always a working vacation – even on our personal, family vacations.
On every trip, even our own personal vacations, we are doing research for our clients to ensure that we can provide them with the best information at all times. Most familiarization trips include anywhere from 5 to 15 hotel site visits and every activity and meal is documented so that we can pass on this knowledge to our clients. While our social media accounts may look like we’re on a permanent vacation, it is hard work. Travel consulting is a profession that requires ongoing training just like any other profession and these “vacations” are part of that training.
8.Please do not base your hotel choices on web reviews.
You have no idea who these reviewers are, what their expectations are, or what their perception of “great” is. We choose hotels based on your needs and expectations. Just because a vacation was great for someone else doesn’t mean the same vacation will be great for you. Getting to know and understand my clients’ needs and wishes are my top priorities, so we can advise you on the best choices for your vacation.
9.You are leaving money on the table when you book hotels direct instead of with us.
We can often add value to your reservations with perks such as room upgrades, complimentary breakfasts, and special amenities like a spa or food and beverage credit.
10.We provide more than just an airline ticket – we provide support before, during and after your flight.
Did you know that we can help you coordinate your air travel by providing the best logical routing, by advising you about connecting times and baggage restrictions and also by assisting with canceled flights, missed connections and schedule changes?
11.We practice what we preach.
We are very well-traveled, typically having been to dozens of countries, and we share our firsthand insights with our clients. Chances are we’ve already been where you are going!
12.Book as soon as you can.
The cruise, tour or resort, dining reservations, shore excursions, etc., should be booked as early as possible. It’ll get you the best pricing and selection for what you are looking for.
13.We work for you; we do not work for the travel supplier.
I am your advocate and have no reason not to get you the best price possible.
14.Your travel agent is the expert.
We will ask the right questions, listen to your answers and offer expert advice to guide you in making the right decision regarding how to spend your vacation time. We take a critical look at the moving parts of your trip to make sure that each component fits – like a giant jigsaw puzzle.
15.If time is money, think of us as asset managers.
You can’t hit re-do on a vacation, and your time is your most precious asset. Let us take the stress out of planning – or if
you like planning – let’s do it together.