04/11/2023
-According to a 2018 Report, returns account for five billion pounds of waste sent to landfills and 15 million metric tons of carbon emissions every year in the United States.(https://www.optoro.com/2018-impact-report/?campaign=affiliatesection)
-Not having a sustainable returns solution hurts a businesses' bottom line and our world.
-"Reverse supply chains and product returns have been an afterthought — while becoming a ‘trillion dollar’ problem. Companies evaluate returned products from a business perspective, such as poor customer service and marketing. They do not focus on identifying optimal strategies for returned products and pay even less attention to carbon emissions issues. The inefficiencies and volume of returns can easily equate to well over 30% of the carbon emissions of the initial deliveries." (Xu Tian, Nature Climate Change)