We wish to establish a successful partnership with our clients, our staff members, and the Tanzania Revenue Authority to r AR Logistics Tanzania Ltd was incorporated in June 2013 to offer clearing, forwarding and logistics services to various clients in Africa and covering other parts of Europe and Asia. We wish to establish a successful partnership with our clients, our staff members, and the Tan
zania Revenue Authority to respect the interests and goals of all the parties. Over time, we have built a strong and sustainable business based on solid principles, processes, systems and a value system. Success will be measured by our clients, choosing us because of their belief in our ability to meet or exceed their expectations of price, service, timeliness and expertise. In order to implement our strategic goals, we focus on developing the following tools. Knowledgeable and friendly staff: that can empathize with our customer’s needs and circumstances. Policies that meet or exceed the expectations of our clients, and that are affordable, available, and understandable. Policies and endorsements delivered on time with minimal errors. We have a commitment to and personal touch to all our clients. A phone call is more than any direct mass marketer offers. We believe the personal touch and service is the cornerstone of our success. As a business, we have embedded the following values in the way we work;
We uphold an enterprising spirit in our business, we thrive in creating new opportunities, and innovations that enable us reach our customers more effectively. We uphold a culture of hard work and honesty and by doing so every member of our team contributes effectively to the growth of our business
We uphold the values of teamwork and ensure that we all contribute towards a common goal. We believe in having a Vision that defines our goals and objectives both in the short, medium and long term. We have a consumer focus in our business and we believe in creating the best processes and systems to ensure we reach our consumers where they are in our business footprint. We believe in doing our business in a responsible manner in the market place as we work for an industry viewed as controversial. We embrace a structure that drives efficiency and a modern way of working. This includes aspects on the staff organization structure, reward structure and Sales indicatives. We have recruited and maintained the highest calibre staff in the job market to ensure that we have an effective work force that will embrace our growth strategy and deliver exceptional results for the business. In addition, as the business grows we propose to have share options for high performing staff as part of our retention strategy.
