STEP 1: Shop at your favorite online store or website in the US as long as the item is not prohibited. When you reach Checkout, enter your name and the information below as your Shipping Address:
Your name/Jac Padala
6904 Roosevelt Avenue
Woodside, NY 11377
Tel(718) 672- 7080
The email address should be yours
STEP 2: Pick a method of shipping listed by your U.S website/retailer (i.e. UPS, US P
ostal Service, FedEx, DHL, Amazon tracking, etc.) STEP 3: Email us at [email protected] and [email protected]
with the details of your purchased items:
Your Full Name:
Your Mobile Number:
Your Contact Home Address:
Your Order Details:
Your Tracking Number from your supplier/vendor/seller:
Your Branch Pick-up or Door to Door Delivery:
STEP 4: When we receive your package, we will email your Johnny Air tracking number and estimated date of arrival in the Philippines. Transit time from the US to Manila is 7-10 business days, while 10-14 business days for provincial areas. Once the package is ready for a claim or delivery, the client will receive an SMS or email notification. SHIPPING RATES
Personal effects
Metro Manila (Branch pick-up) $6.99/lb
Provinces (Branch pick-up) $7.49/lb
Electronics/Parts/Commercial items
Metro Manila (Branch pick-up) $7.00/lb
Provinces (Branch pick-up) $7.50/lb
For door to door, additional delivery fees are applicable. PLEASE NOTE:
• 2 LB. Minimum Chargeable Weight
• 5% Surcharge if the value of your item is $500.00 and above
• $30/pc Minimum Surcharge for Laptops and Notebooks
• $25/pc Minimum Surcharge for Smartphones, iPads, and Tablets
• $10 for every 3 lbs or 5% surcharge on the value whichever is greater - for prescribed medicine, vitamins, and supplements
• $5 Delivery Fee within Metro Manila (Door to Door instead of Pick-up)
• $5 Handling Fee and Total Shipping Cost is Subject to 12% VAT.
Chargeable Weight is whichever is greater between the Actual and Volume weight. Volume Weight is computed as (LxWxH inches / 166 = no. of lbs)
Mode of Payment: Cash on pick-up / COD within Metro Manila
NO insurance for breakage, water damage, and repacking
Flight schedule 3x a week (MWF) – cut off 1 day before the flight schedule.
Applied exchange rate based on the prevailing IATA rate.
Packages not claimed within three (3) months will be disposed of at Johnny Air Padala’s discretion.
Claims for lost and broken (partial or full breakage) packages should be reported 24 to 48 hrs upon claiming the package.
