Koru Customs & International Freight Ltd

30/03/2026

Shipping lines have taken the hard lessons of the past decade and are now pivoting faster than ever to navigate supply chain disruptions.

A strong live example: FCL shipments are increasingly moving through the Jeddah corridor, leveraging intermodal road and rail connections to reach Dammam, Riyadh, and Jebel Ali. Smart, adaptive logistics in action.

Next challenge? Developing a robust, safe, and cost-effective strategy for moving fuel and oil through these evolving corridors. The opportunity is there—now it’s about executing it.

27/03/2026

KORU Customs & International Freight is a New Zealand-based logistics partner specialising in end-to-end freight solutions across international and domestic supply chains. We work with businesses of all sizes to simplify the complex world of global trade, ensuring goods move efficiently, compliantly, and cost-effectively.

Our core services include:

- International Freight (Air & Sea) – Import and export solutions tailored to your timelines, cargo type, and budget
- Customs Clearance – Expert navigation of New Zealand and international regulations, removing delays and reducing risk
- International Courier – Competitive DHL and FedEx solutions for fast, reliable global delivery
- Domestic Transport & Cartage – Nationwide coverage across courier, freight, and heavy transport networks

What sets us apart is our integration with the InXpress platform, giving our clients access to a powerful, forward-facing logistics system. This allows you to quote, book, track, and manage shipments in one place, backed by a network of trusted carriers including FEDEX and DHL, NZ Couriers, Post Haste, Aramex, NZ Post, Mainstream / PBT, Move Logistics, and more.

Through this model, we deliver the buying power of a large freight network with the personalised service of a local partner.

At KORU, we don’t just move freight, we build relationships. We take the time to understand your business, identify efficiencies, and create smarter pathways to market, both here in Aotearoa and globally.

Whether you’re exporting to new markets, importing critical goods, or looking to streamline your logistics, KORU provides clarity, control, and confidence every step of the way.

11/09/2024

Koru was the feature this week for our GLA global freight network's Monday Motivation post.

12/08/2024

This is an advance notice that Brown Marmorated Stink Bug (BMSB) season starts again on 1st September and runs to 30th April 2025. This means MPI has extra requirements for imported cargo from countries that have BMSB populations.

Broadly, the procedures and requirements are the same as last season. This means for our LCL containers from Japan, USA, Canada, Netherlands, Belgium, Germany and Spain, we can only take cargo that is either low risk (eg food) or high risk goods (eg auto parts) that are accompanied by a declaration that the cargo was manufactured indoors and stored indoors prior to export.

Italy is the most risk of infestation and has a separate procedure. All LCL containers need to be treated for BMSB before they load on the ship. The process we use is heat treatment where hot air is circulated around the container until it reaches 60 Deg C. So, cargo that is shipped as LCL needs to be packed in a way that will not be damaged by this process.

Cargo that is transhipped via Singapore or Hong Kong but originate from BSMB countries will be stopped in the transshipment port for treatment.

FCL loads from any of these countries also need to comply:

Albania
Andorra
Armenia
Austria
Azerbaijan
Belgium
Bosnia
Bosnia and Herzegovina
Bulgaria
Canada
Croatia
Czech Republic
France
Georgia
Germany
Greece
Hungary
Italy
Japan
Kosovo
Liechtenstein
Luxemburg
Macedonia
Moldova
Netherlands
Poland
Portugal
Romania
Russia
Serbia
Slovakia
Spain
Switzerland
Turkey
Ukraine
USA



The procedure is the same as last season. Any risk goods (eg engine parts) will need to have a manufacturers declaration confirming the cargo is new and was produced indoors and stored indoors prior to export. If cargo is not new or stored indoors, it will need to be treated for BMSB by either fumigation or heat treatment.

FCL’s from Italy will all require treatment (either fumigation or heat treatment) unless they are considered sensitive cargo by MPI. Examples of sensitive cargo are food, pharmaceuticals, and textiles.

The other category of cargo to bring to your attention is any goods that need to move in open top containers or flat racks. These are very high risk of BMSB infestation as they are open to the environment. MPI requires all shipments of these container types to be treated for BMSB prior to loading. The MPI window for flat racks and open tops treatment at origin is only 5 days between treatment and loading on a vessel. This is a very small window that requires a lot of planning.

This year we are introducing a BMSB Administration Fee of US$35 per shipment on all LCL and FCL cargo from the USA and Canada to New Zealand and Australia.

If you require any additional information or clarification on the above, please do not hesitate to contact us.

Send a message to learn more

21/07/2024

Important Announcement from The Cargo Warehouse (Melbourne)

Please hand this to your Fleet Controller or Manager

The Cargo Warehouse is implementing a new vehicle appointment system (Inbound) to improve the visibility and exchange of information at our facility in Derrimut.

Why are we doing this?
• To improve our operations, reduce waiting times and allow us to provide a more efficient service for both our clients and the transport operators that utilise our Derrimut site.
• To implement a paperless system that will reduce the need for human contact between drivers, staff and customers minimizing the risks during the current Covid-19 pandemic and into the future.

What will this mean for Transport Operators?
Transport carriers can make a ‘Booking’ at www.inboundconnect.com for each line of cargo they wish to pick up (import) or drop-off (export) at The Cargo Warehouse in Derrimut.

To make a ‘Booking’, transport carriers should register an account at www.inboundconnect.com – if you already have an account you do not need to do this as the same account will be used for all facilities that use Inbound.

The process when making a ‘Booking’ will be one booking per line of cargo. There will be no Booking Fee applicable during the implementation. Full details and the business rules associated with this change to the Conditions of Entry at The Cargo Warehouse can be found at www.inboundconnect.com under ‘Site Access Rules’.
The process of completing ‘Bookings’ at The Cargo Warehouse via Inbound and vehicles arriving without a valid Booking will be serviced only after vehicles with Bookings have been serviced.

What should Transport Operators do now?
1. Log on to www.inboundconnect.com and register an account if you do not already have one.
2. Email [email protected] or call 1300 803 873 if you require any assistance in registering an account or using the Booking system at any time.

21/07/2024

Important Announcement from The Cargo Warehouse (Melbourne)

Please hand this to your Fleet Controller or Manager

The Cargo Warehouse is implementing a new vehicle appointment system (Inbound) to improve the visibility and exchange of information at our facility in Derrimut.

Why are we doing this?
• To improve our operations, reduce waiting times and allow us to provide a more efficient service for both our clients and the transport operators that utilise our Derrimut site.
• To implement a paperless system that will reduce the need for human contact between drivers, staff and customers minimizing the risks during the current Covid-19 pandemic and into the future.

What will this mean for Transport Operators?
Transport carriers can make a ‘Booking’ at www.inboundconnect.com for each line of cargo they wish to pick up (import) or drop-off (export) at The Cargo Warehouse in Derrimut.

To make a ‘Booking’, transport carriers should register an account at www.inboundconnect.com – if you already have an account you do not need to do this as the same account will be used for all facilities that use Inbound.

The process when making a ‘Booking’ will be one booking per line of cargo. There will be no Booking Fee applicable during the implementation. Full details and the business rules associated with this change to the Conditions of Entry at The Cargo Warehouse can be found at www.inboundconnect.com under ‘Site Access Rules’.
The process of completing ‘Bookings’ at The Cargo Warehouse via Inbound and vehicles arriving without a valid Booking will be serviced only after vehicles with Bookings have been serviced.

What should Transport Operators do now?
1. Log on to www.inboundconnect.com and register an account if you do not already have one.
2. Email [email protected] or call 1300 803 873 if you require any assistance in registering an account or using the Booking system at any time.

Enhance logistics efficiency with Inbound Connect's vehicle booking system. Streamline processes and drive supply chain excellence.

24/06/2024

Interislander Ferry Update | 24 June 2024

On the 21st of June the Interislander ferry, the Aratere, ran aground due to a steering failure. The vessel has now been refloated but remains out of service and all remaining sailings have been cancelled, pending investigation by Maritime New Zealand and the vessel being deemed safe for service.

Following the event, truckers began coordinating with the Interislander, and other inter-island providers to find capacity and solutions for customers. This has been successful, but we do expect some potential on-going delays in inter-island services. We will continue to keep customers updated throughout where appropriate.

12/06/2024

What a cheesy smile 😁 but always a pleasure

Always good to catch up with our customs broker ( Steve ) from Koru Customs, gets our international freight away by sea or air on time and always safely 🙏 ( surprised how many boxes you can get into a Peugeot SW🤣)

12/06/2024

07/06/2024

Looking forward to seeing these 737-200 engine kits at their new home in Wanaka

07/06/2024

Congestion in Singapore, the world’s second-busiest container port, has reached a critical level, compounding the shortage of ships and containers.
Data from Linerlytica indicates that containerships have to wait up to seven days to berth in Singapore, recently seeing up to 450,000 teu of vessels in the queue.
And port congestion globally is worsening and has tied up 2m teu of ships, nearly 7% of the fleet, which is lending support to carrier rate hikes.
The bottlenecks at Singapore are mainly due to the diversions caused by the Red Sea crisis and shipping lines skipping the less busy Port Klang in Malaysia. In normal circumstances, ships can berth upon arrival in Singapore, or wait half a day at most.
Linerlytica’s report today says: “The severe congestion has forced some carriers to omit their planned Singapore port calls, which will exacerbate the problem at downstream ports that will have to handle additional volumes. The delays have also resulted in vessel bunching, which is causing spillover congestion and schedule disruptions at downstream ports.”
The consultancy says port congestion is expected to worsen in June, compelling liner operators to secure new containers and commit to chartering ships beyond September.
And ahead of box lines planned rate hikes for 1 June and 15 June, the port congestion is putting significant upward pressure on rates.
Asian ports are the most congested, with ports in South-east Asia accounting for 26% of global bottlenecks, while north-eastern Asian ports make up 23%.