07/04/2026
Job Overview
A Sales and Marketing Officer in a freight forwarding company is responsible for driving business growth, building client relationships, and promoting the company’s logistics and transportation services. They bridge the gap between operations and clients, ensuring the company meets revenue targets while maintaining high customer satisfaction.
Key Responsibilities
1. Sales:
• Identify and target potential clients in industries like import/export, manufacturing, and e-commerce.
• Develop and maintain strong relationships with existing clients to secure repeat business.
• Negotiate contracts, freight rates, and service agreements with customers.
• Monitor market trends, competitors, and pricing strategies to position services effectively.
• Prepare and deliver sales presentations and proposals.
2. Marketing:
• Develop marketing strategy to promote freight forwarding services, including sea, air, and land logistics.
3. Customer Service & Coordination:
• Address client inquiries, complaints, or delays promptly to maintain customer satisfaction.
4. Reporting & Administration:
• Maintain records of client interactions, sales activities, and marketing efforts.
• Prepare weekly or monthly sales and marketing reports for management.
• Assist in budget planning for marketing campaigns and business development activities.
Required Skills
• Strong communication and negotiation skills.
• Knowledge of freight forwarding, logistics, and international shipping regulations.
• Analytical skills to assess market trends and customer needs.
• Ability to work independently and as part of a team.
Qualifications
• Bachelor’s degree in Business, Marketing, Logistics, or a related field.
• 2–5 years of experience in sales, marketing, or logistics (preferably in freight forwarding).
Career Growth
• Senior Sales Manager / Business Development Manager
• Marketing Manager
Mail us: [email protected] or WhatsApp: 980-2052497
