To do so, we decided to produce locally, in the heart of Sindhudurg (Konkan Region) 👩🌾 👉 FAQ's
🏢 COMPANY:
➡ What is our company name? Our company name is PremNirmal Organic Farm
➡ What is our brand name? Our brand name is labelled "SURANGI"
➡ Where are you located? Our PremNirmal Organic Farm, which is approx 1.8 acre is currently located at Kudal, Sindhudurg 416520 Maharashtra, India
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PRODUCT:
➡ What food products and spices are we currently selling? We are currently selling Turmeric Powder (5% Curcumin), Black Pepper (Whole) and Cashews
➡ Where are your food products and spices made? All of our products are made locally in Sindhudurg, Maharashtra, India. We work tirelessly to make sure our products and spices are 100% of the highest quality and 100% natural!
➡ What is the nutritional quality of your products? Our products are grown under ideal conditions in Sindhudurg (Konkan Region). They are picked at full maturity, sustainably processed and sold immediately in an eco-friendly packaging
🏪 EVEN MORE ABOUT US:
➡ Who is behind "SURANGI"? Surangi is founded by Priyanka Sawant, first-generation entrepreneur from Sindhudurg, Maharashtra, India - here trying to build a new healthier, more responsible food products and spices
➡ Are you in any stores yet? For now, we’re focused on building a direct relationship with our community and our loyal customers. Are you a retailer or distributor interested in having a conversation? Say hello at [email protected]
➡ What does "SURANGI" mean? Surangi 💮 is a medium size endemic tree confined to Western Ghats. Leaves 6-8, thickly coriaceous, dark green, base rounded, mid rib stout prominent, veins few, indistint, very slender, and nery beautiful in appearance; petiole short. It sports beautiful rounded buds, which bloom into four-petaled white flowers. The petals are wide and rounded, and there is a mass of yellow stamens at the center. The flowers are extremely fragrant, and its powerful scent can hit our nostrils even from a distance, say, half a kilometre
⚠️ ORDERS, SHIPPING & RETURNS:
➡ Do you have a return policy? Unfortunately we don't currently offer returns or exchanges due to the nature of our products
➡ When will my order ship? We offer standard (4-7 business days), expedited (3-4 business days), and rush (1-3 business days) shipping at an additional cost/charges. We’ll send you tracking information as soon as your order has shipped
➡ My tracking info says my order was delivered, but I haven't received anything. What do I do? We know it's the worst when this happens! So please wait 72 hours. If your package still hasn't arrived, please feel free to reach out to us at [email protected]
🔴 Surangi Foods is not responsible for delayed, unclaimed, or returned orders due to incorrect or undeliverable addresses or delays caused by our delivery partners due to weather or other causes beyond our control
📝 FEEDBACK:
➡ What if you were disappointed by the products? Sorry to hear that. It is important for us to offer the best possible products and your feedback is essential. If you have time to write to us [email protected] to give us more information, we would be happy to discuss it with you
