30/06/2026
⚠️ A Growing Concern for IndiaMART Sellers ⚠️
What happens when a buyer says:
"Reduce your price to an unrealistic level; otherwise I'll leave a negative review."
Many sellers face this situation but rarely speak about it publicly.
As businesses, we have salaries to pay, office expenses to manage, compliance costs to bear, and a responsibility to provide quality service. Yet some buyers believe that the threat of a negative review can be used as a tool to force sellers into accepting unreasonable rates.
The biggest concern is that even when sellers provide evidence and explain their side of the story, they often feel unheard and unsupported.
A review system should protect genuine customers from poor service, but it should also protect honest businesses from unfair pressure and review-based coercion.
We believe:
✅ Fair prices deserve fair reviews.
✅ Quality service deserves respect.
✅ Reviews should reflect actual service, not pricing negotiations.
✅ Sellers should have an equal opportunity to present their side of the story.
This post is not about one buyer. It is about a challenge faced by many small and medium businesses that work hard every day to serve their customers.
Have you ever faced a situation where a customer threatened a negative review simply because you refused to reduce your price?
