Furdeco

19/04/2024

Why choose Furdeco?

Furdeco boast industry-leading service, through our specialist Driver Training we can offer everything from a simple Hallway delivery to a full, white glove delivery including a wide range of assemblies and installations.

Our HQ is located in the West Midlands with no transhipping into hubs and depots – we reduce touchpoints and risk of damage by operating a single site model – a recorded damage rate of 0.18% speaks for itself.

We are proud of our ever-growing Trustpilot platform with over 68,000 reviews and an “Excellent” star rating. Furthermore, our Google score remains the strongest in the market and we would encourage our Clients and prospective partners to look at our reviews on both channels for a true measure of our offering.

The balance of speed versus cost versus service can be hard to come by in the 2-Person logistics world but Furdeco have mastered all three!

18/04/2024

Why choose Furdeco?



Furdeco can offer full UK nationwide coverage, with an average lead time of 2.51 days (including those sheep and seagull areas)! Through excellent Client retention and additional partnerships, our delivery matrix goes from strength to strength rivalling our competitors offering.



We fulfil 28% of our deliveries on a next day basis by Client choice, resulting in end consumers receiving their high-ticket purchases sooner and exceeding their expectation.



Many of our Clients work on 48-hour lead time to which we over-achieve in most circumstances. However, we appreciate that some customers aren’t concerned with speed of delivery and being assured on a delivery date with comfort messaging is more preferred.



Our Clients can trust us to keep their customers well-informed with our regular and accurate communications at all steps of the delivery journey. A satisfying delivery experience will most likely result in another purchase or a recommendation of services benefitting both us and our partners!

17/04/2024

Why choose Furdeco?

Our fleet has doubled over the last few years, and we have additional, brand-new vehicles on order for the remainder of 2024. We pride ourselves on non-subcontracted delivery teams in fully liveried Furdeco vehicles.

With the addition of a new mezzanine floor in 2023 and specialist 2-Person logistics racking – we can utilise our 250,000 sq ft premises and ensure we are getting the most out of it. Our 2024 roadmap includes a further mezzanine floor to strengthen our operation.

Through our true partnership ethos, we understand what makes our Clients tick and respect their values within our business. We have recently had Clients go to tender and we retained their business through excellent service and exercising a mutual recognition of each other’s operating principles.

We constantly review our processes and how we operate. We have recently rewritten our standard operating processes to ensure we are maximising what we do so our Clients, and their customers, get the best delivery experience with Furdeco!

16/04/2024

Why choose Furdeco?

Furdeco have over 100 Clients trading on a weekly basis where we rely on strong partnerships and know that we are an extension of each other’s businesses. We have capitalised on people and operational development, ensuring all our teams receive adequate refresher training when required, to further strengthen our offering. Maintaining a high-level service is paramount to our company ethos, we always aim to exceed the end consumer expectation and deliver our Clients reputation!

15/04/2024

Why choose Furdeco?



Furdeco can offer rapid and flexible onboarding; we have the agility to switch on Client accounts within 24 hours and implement them into our network. We provide dedicated account/Client management ensuring queries and issues are dealt with proactively and within a timely manner, resulting in a smooth delivery experience for your end consumers. Our transparent processes allow us to be open and honest with our partners and provide a clear insight into our business and how we operate – Furdeco are easy to do business with and always will be!

04/04/2024

Everyone shouts about Trustpilot, but how many businesses can also be confident in their Google reviews?

Furdeco can!

Our Google score is industry-leading, and we are more than proud of our 4.4/5 star “excellent” rating from over 4,000 reviews.

We measure our performance in several different ways and it’s always good to showcase that we don’t rely on one channel of feedback.

19/02/2024