Passenger Assist - Wheelchair Taxis with Assistance Peterborough

Passenger Assist - Wheelchair Taxis with Assistance Peterborough Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Passenger Assist - Wheelchair Taxis with Assistance Peterborough, Travel and transport, Brightfield Business Hub, Bakewell Road, Orton Southgate, Peterborough.
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🏆 Award Winning Accessible Transport
Best Accessible & Assisted Transport in Cambridgeshire 2026 – SME News - 🏆 Consumer Services Startup of the Year 2026 (East of England) UK Start Up Awards Winner 🏆 UK StartUp Awards National Finalist

🏆 THE COUNTDOWN IS ON…We’ve landed at Ideas Fest with the Passenger Assist team and tonight is the UK StartUp Awards Nat...
09/09/2026

🏆 THE COUNTDOWN IS ON…

We’ve landed at Ideas Fest with the Passenger Assist team and tonight is the UK StartUp Awards National Final.

What a journey it has been to get here.

We’re incredibly proud to be representing the East of England in the Consumer Services category alongside some brilliant businesses from across the UK.

Now it’s time to enjoy the moment, give it everything and see what happens. 🤞💙

Best of luck to all the finalists tonight.

And to everyone who has supported Passenger Assist along the way — thank you.

Let’s see if we can bring that national title home. 🏆🇬🇧

🏆🇬🇧 TOMORROW IS THE DAY!We are incredibly proud to share that tomorrow, Passenger Assist Cambridgeshire Limited will rep...
08/09/2026

🏆🇬🇧 TOMORROW IS THE DAY!

We are incredibly proud to share that tomorrow, Passenger Assist Cambridgeshire Limited will represent the East of England at the UK StartUp Awards National Final.

Earlier this year, we were crowned Consumer Services StartUp of the Year 2026 – East of England.

Tomorrow, we go up against the other regional winners from across the UK for the national title. 🏆

From a specialist assisted transport service here in Peterborough and Cambridgeshire, to standing on a national stage alongside some outstanding businesses from across the country — this is a huge moment for us.

Passenger Assist was created to help make travel safer, easier and more dignified for wheelchair users, elderly passengers, disabled people and anyone who needs additional support when travelling.

Every passenger, family, care provider, healthcare professional and organisation that has trusted us has helped us reach this point.

So tomorrow, we are not just representing Passenger Assist.

We are representing Peterborough. Cambridgeshire. The East of England. And the people who rely on accessible transport every single day.

We have come a long way.

Now there is just one thing left to say…

WE’RE GOING FOR THE NATIONAL TITLE. 🏆🇬🇧

Please wish us luck for tomorrow. 🤞💙

And if you have travelled with us, worked with us, supported us or simply believe in what we are trying to achieve — drop us a 💙 in the comments and help us take that support with us to the National Final.

💙 For some people, getting out of the house isn’t “just a journey.” It can mean everything.An important hospital appoint...
07/09/2026

💙 For some people, getting out of the house isn’t “just a journey.” It can mean everything.

An important hospital appointment.
A family wedding.
Saying goodbye at a funeral.
Seeing loved ones.
A long-awaited day out.
Or simply getting some independence back.

♿ Passenger Assist provides specialist wheelchair-accessible and assisted transport for disabled, elderly and reduced-mobility passengers.

🚐 Wheelchair-accessible vehicles
🤝 Caring door-to-door assistance
👨‍👩‍👧 Family members & carers can travel too
🏥 Appointments & care transfers
🖤 Funerals & special occasions
✈️ Airports
🌳 Days out & shopping
🛣️ Local & long-distance journeys

Don’t let transport be the reason someone you love has to miss out.

💙 More than just a taxi ride.

📞 01733 208208

Advance bookings only, subject to availability — book early to secure your preferred journey.

💙 “Will someone help Mum from the door?”♿ “Can she stay in her wheelchair?”👨‍👩‍👧 “Can I travel with her?”🏥 “What happens...
07/09/2026

💙 “Will someone help Mum from the door?”
♿ “Can she stay in her wheelchair?”
👨‍👩‍👧 “Can I travel with her?”
🏥 “What happens if the appointment runs late?”

These are the questions families worry about.

You shouldn’t have to worry.

Tell Passenger Assist about the journey and the support your loved one needs. We’ll explain what we can provide and help make the journey as straightforward as possible.

🏥 Hospital appointments
🏡 Care home transfers
✈️ Airports
🖤 Funerals & family occasions
🌳 Days out & shopping
🛣️ Local & long-distance journeys

Less stress for the family. More freedom for the person you love.

💙 More than just a taxi ride.

📞 01733 208208

Advance bookings only, subject to availability. Book early for your preferred date and time.

♿ “I know this isn’t working for me… but I don’t know what the answer is.”That should never stop someone from getting wh...
07/09/2026

♿ “I know this isn’t working for me… but I don’t know what the answer is.”

That should never stop someone from getting where they need to go.

At Passenger Assist, you don’t need to be an expert in accessible transport. Tell us about the passenger, the journey and the support they need — we’ll work out whether and how we can safely help.

🏥 Important appointments
🏡 Care home transfers
🖤 Funerals & family occasions
✈️ Airport journeys
🌳 Shopping & days out
🛣️ Local & long-distance travel

For families, that can mean less worry.
For passengers, it can mean more freedom, choice and independence.

💙 More than just a taxi ride.

📞 01733 208208

Advance bookings only, subject to availability.

💙 Need safe, reliable transport for Mum, Dad or someone you care about?Passenger Assist supports wheelchair users, elder...
05/09/2026

💙 Need safe, reliable transport for Mum, Dad or someone you care about?

Passenger Assist supports wheelchair users, elderly passengers and people with reduced mobility with caring, door-to-door assistance.

🏥 Appointments • 🖤 Funerals • 🏡 Care Home Transfers • ✈️ Airports • 🌳 Days Out • 👨‍👩‍👧 Family Visits

Less stress for the family. More independence for your loved one.

Advance bookings only, subject to availability.

📞 01733 208208
🌐 passengerassistcambs.co.uk

712 journeys vs 999.That is the difference between the average number of trips made each year by disabled and non-disabl...
04/09/2026

712 journeys vs 999.

That is the difference between the average number of trips made each year by disabled and non-disabled adults in England.

And for disabled people aged 60+, the gap is even wider — 35% fewer journeys.

Those numbers matter because every journey that does not happen can mean something important is missed:

A hospital appointment.
A visit to family.
A day out.
A social activity.
A little bit of independence.

For many disabled passengers, the barrier starts before they even leave home.

Will the right wheelchair-accessible vehicle arrive?
Will my wheelchair fit?
Will somebody understand the assistance I need?
Will I get help from the door?
What happens when I arrive?
Can I rely on getting home again?

At Passenger Assist Cambridgeshire, we believe accessible transport has to be about more than simply providing a wheelchair-accessible vehicle.

It is about making the whole journey work.

💙 Understanding your needs before travel
💚 Planning the journey properly
💙 Providing the appropriate wheelchair-accessible vehicle
💚 Practical assistance from collection
💙 Safe, comfortable and dignified travel
💚 Support at your destination and appropriate handover
💙 Pre-arranged return journeys where required

Because nobody should feel that staying at home is easier than trying to arrange suitable transport.

More than a journey.
A more independent tomorrow.

📞 01733 208208
🌐 www.passengerassistcambs.co.uk
📍 Peterborough, Cambridgeshire & surrounding areas
📅 Advanced bookings only

“DISABLED PASSENGERS ARE ASKING FOR BETTER REAL-TIME INFORMATION.”Research from the National Centre for Accessible Trans...
04/09/2026

“DISABLED PASSENGERS ARE ASKING FOR BETTER REAL-TIME INFORMATION.”

Research from the National Centre for Accessible Transport, involving more than 1,200 disabled people, identified major gaps in accessibility information.

Among the most requested information were:

29% — real-time location/availability of assistance staff
29% — what happens when a journey is cancelled or delayed
28% — availability of waiting areas
28% — real-time priority seating/space information
28% — overcrowding information

NCAT also concluded that there is a need for personalised journey information and more reliable real-time accessibility data.

This matters because uncertainty itself can become an accessibility barrier.

At Passenger Assist, we regularly speak with passengers and families who don’t just want to know:

“What time is the vehicle coming?”

They want reassurance that the right vehicle is coming, the passenger’s requirements have been understood, somebody knows what assistance is needed and the journey has been properly planned.

That is where accessible transport needs to go next.

Better information.
Better coordination.
Better journeys.

Not technology for technology’s sake — technology and service designed around what disabled passengers actually need.

“30% OF DISABLED ADULTS LIVE IN A HOUSEHOLD WITHOUT ACCESS TO A CAR.”The equivalent figure for non-disabled adults is 14...
04/09/2026

“30% OF DISABLED ADULTS LIVE IN A HOUSEHOLD WITHOUT ACCESS TO A CAR.”

The equivalent figure for non-disabled adults is 14%.

Think about what that means.

If you cannot drive, cannot transfer easily into a conventional car and cannot rely on an ordinary taxi being suitable, transport becomes the difference between independence and isolation.

This is why wheelchair-accessible transport cannot be treated as an occasional specialist extra.

People need transport for ordinary life:

Appointments.
Shopping.
Family.
Work.
Rehabilitation.
Weddings.
Funerals.
Days out.
Simply leaving home.

Passenger Assist was built around people who need more than a vehicle.

We plan the journey around the passenger, their mobility requirements, the appropriate accessible vehicle, boarding assistance, support at collection and what needs to happen at the destination.

Because having somewhere to go means very little if you cannot reliably get there.

Accessibility creates choice.
Choice creates independence.

📞 01733 208208

“DISABLED PEOPLE ARE STILL MAKING FAR FEWER JOURNEYS.”In 2024, disabled adults in England made an average of 712 trips p...
04/09/2026

“DISABLED PEOPLE ARE STILL MAKING FAR FEWER JOURNEYS.”

In 2024, disabled adults in England made an average of 712 trips per person.

Non-disabled adults made 999.

For disabled people aged 60+, the difference was even greater — they made 35% fewer journeys than non-disabled people of the same age.

That is not simply a transport statistic.

Behind those missing journeys can be:

A hospital appointment not attended.
A family visit that didn’t happen.
A day out cancelled.
A social activity missed.
Someone deciding staying at home is easier than dealing with the uncertainty of travelling.

At Passenger Assist, we see why.

For many passengers, the question isn’t simply:

“Is there a taxi available?”

It is:

Will my wheelchair fit?
Will the right vehicle arrive?
Will someone help me from the door?
Will I be rushed?
What happens when I arrive?
How am I getting home?

Accessible transport needs to give people the confidence to make the journey in the first place.

That is why we believe accessibility is about the whole journey — not simply putting a wheelchair symbol on a vehicle.

Transport should create independence, not another barrier to it.

Passenger Assist Cambridgeshire Limited
📞 01733 208208
Advanced bookings only.

Address

Brightfield Business Hub, Bakewell Road, Orton Southgate
Peterborough
PE26XU

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