Aviation ADR

Aviation ADR AviationADR is an independent and impartial organisation that specialises in resolving disputes between consumers and airlines

AviationADR is an independent and impartial organisation that specialises in resolving disputes between consumers and airlines, following a flight to or from a UK airport.

We hear complaints about member and non-member airlines. Our members are bound by our Code of Practice and Membership Rules, part of which states that they will be bound by any decision that we make. Non-member airlines will not be legally bound by our decisions although it is likely that they will observe such decisions. However, on occasions where we find in the consumers favour and the airline does not observe our decision, consumers can take their complaint to the small claims court armed with our decision. Our role is to ensure all parties receive a fair and reasonable outcome. To ensure that AviationADR maintains this at all times an independent standards board monitors its recommendations and decisions.

Address

12-14 Walker Avenue
Milton Keynes
MK125TW

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm

Telephone

02035408063

Website

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