27/08/2026
Plan the return before the sale.
Peak season creates a return season.
A January return is easier to deal with if the original order kept the right product, shipment and customs information.
Before Q4, decide:
• How returns will be identified
• How they will be graded
• What can be re-dispatched
• What needs recycling or another route
• When customs needs to be reviewed
• Who closes the case
NG Terminal supports return flows from our UK operation.
Add the reverse route to your Q4 plan.