You’re role will be 100% phone based, conducting customer satisfaction research, there is no cold calling and certainly no sales work, so you could be talking to someone about a recent claim they may have made, through to talking to company directors about supplier relationships. Full training is given, and there is always someone there to lend a hand should you need it. Shifts are available to fi
t in around schooling and Education. Shift patterns currently available are:
9.30am – 14.30pm
9.30am – 16.30pm
16.30pm – 20.30pm
Initially we require people to work 3 set shifts per week between, Monday – Friday, then after successful completion of a 3 month probationary period shifts may be increased. We are also open on a Saturday morning 9am – 1pm depending on the needs of the business. About you
You will need a professional manner and be friendly and polite with a clear voice. You’ll enjoy talking to people and more importantly will have excellent listening skills. Attention to detail, good spelling, and basic computer skills are essential. Pay & Benefits
TLF telephone interviewers are paid an hourly rate. All staff receive an additional 15 days unpaid holiday allowance that can be used in addition to any paid holiday entitlement. All training is paid at an hourly rate. Transport
If you are using public transport TLF offices are served by the 306 & 319 bus routes.
