18/03/2020
Air Transat announces today the gradual suspension of its flights until April 30.
🇨🇦 This decision follows the Government of Canada's announcement that the country is closing its borders to foreign nationals, as well as similar decisions by several other countries where we operate.
ℹ Effective immediately, customers who are currently at their destination can return home early, changing flights with no change fees or price difference, subject to availability on our flights. It is of the utmost importance to us to bring everyone back.
• GDS waiver code: COVIDCHG16MAR
• This applies to all Air Transat ticket holders regardless of their original return date.
❗As the situation is rapidly changing, continue to recommend that passengers visit our dedicated page on our website to be informed on all changes and updates here: www.airtransat.com/en-GB/travel-information-from-england/coronavirus
✔ All customers who are unable to travel because their flight is cancelled will receive a credit for future travel, to be used within 24 months of their original travel date. Customers do not need to contact us to obtain this credit, it will be automatically applied to their account.
Sales for departures until April 30 are suspended immediately from and to most destinations. Repatriation flights will still be operated during the next two weeks, in order to bring our customers back to their home country. A date for a full halt to operations will be announced soon.
Your safety is our top priority, which is why we are closely monitoring the progress of the coronavirus (COVID-19) through the updates issued by government authorities.
