Delivering professionalism since 1923
What sets RO Arnold above other distribution companies is their technical expertise - they don’t just pack up and deliver goods, they know their products inside and out. Whether it is installation advice, detailed product specification sheets, on-site product training, showroom layout, or simply choosing x over y, our Doncaster team of experts relish the opportunity to help customers make the right choices when buying products. Consequently, our sales team spend most of their time on-site face-to-face with customers rather than just delivering / dropping off brochures! Perhaps that’s why RO Arnold has such a loyal customer base. Gary Baker, Director, explains, “It would be very easy to just pack up products and deliver with virtually no communication involved. However, early on we realised we had a vast knowledge base that was worth sharing, so we began speaking up and offering advice, which our customers loved, so now we make a noise about our expertise, it’s an integral part of the service, before, during and after delivery is made. And of course when you are distributing the world’s best brands, those manufacturers insist on a distributor willing to go the ‘extra mile’, we are very proud to be offering more than just a standard delivery service!”
Meticulous choice of brands
You’ll also find that RO Arnold provide a choice of the very best, high quality, specialised brands that are not readily available in the mass market. Ongoing, RO Arnold add new brands to their portfolio on a regular basis and seek to nurture manufacturers who have no UK presence or expertise of the UK marketplace, so you will always find fresh, innovative products amongst the portfolio. Over the years, every aspect of the business has been perfected due to RO Arnold’s investment in the most up-to-date technology. The administration, logistics and tracking of every product in and out of the warehouse is a finely-tuned operation, with every team member geared to achieving their best on a daily basis. We supply to people who supply bathroom specialists, plumbers' and builders' merchants, high street retailers.
