01/04/2020
Some airlines now refuse to refund their passengers for recent canceled flights. We wanted to remind you that, in regards of the 261 European regulation, airlines must offer to refund their passenger. Even with the COVID-19 outbreak, this remains the same. Airlines must pay back the ticket price for cancelled flights to consumers and travel agencies. Of course airlines can ask for a credit from their customers by only issuing a voucher, but it must be the choice of the customer; after all they are the creditors now.
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Check our website for more information on your rights during the coronavirus outbreak --> https://buff.ly/3aG9Znu
If you have more questions about your flights, we are available via email at [email protected]
