Callnovo Contact Center

Callnovo Contact Center Empowering global customer engagement through human expertise, software, and AI.

Callnovo is a global provider of multilingual customer service outsourcing and AI-powered support solutions. For 20+ years we’ve helped 1,000+ companies across 40+ industries deliver 24/7 customer support in 65+ languages via phone, chat, email, SMS, and social media. We combine human expertise, advanced technology, and AI to create exceptional customer experiences worldwide.

Celebrate Dragon Boat Festival: Taste Zongzi, Feel Traditional Chinese Summer Magic 🐉Summer in China comes with exciting...
06/18/2026

Celebrate Dragon Boat Festival: Taste Zongzi, Feel Traditional Chinese Summer Magic 🐉

Summer in China comes with exciting races and mouth-watering traditional snacks! 🎉

Today we're diving into one of the most iconic traditional Chinese festivals — The Dragon Boat Festival (Duanwu Festival), also known as the Double Fifth Festival, observed on the 5th day of the 5th lunar month every year.

This time-honored festival boasts a history of over 2,000 years. The most popular origin story traces back to Qu Yuan, a noble-minded patriotic poet from the Warring States Period. Grief-stricken by the downfall of his motherland, Qu Yuan sacrificed himself by jumping into the Miluo River. To protect his body from aquatic creatures, local villagers rowed boats across the river and tossed glutinous rice into the water. These heartfelt actions gradually evolved into today’s classic festival traditions 📜

Let’s check out the must-try customs of Duanwu, have you ever experienced any of them?

🍙 Savor Zongzi: The signature festival treat! Pyramid-shaped sticky rice dumplings wrapped in fresh bamboo leaves, filled with savory pork, red bean paste, salted egg yolk and various toppings. One bite, full of oriental summer flavor.

🚣 Dragon Boat Racing: The most thrilling part of the festival! Teams paddle vigorously to the beat of loud drums, racing across the river. It’s a perfect combination of teamwork, passion and ancient Chinese folk culture.

🌿 Ancient Wellness Rituals: In ancient China, people regarded early summer as a season prone to plagues and illnesses. Locals would hang wormwood and calamus at doorways, wear colorful silk threads, to ward off evil spirits and pray for health and blessings for the whole family.
More than just a holiday, Dragon Boat Festival carries Chinese people’s respect for history, admiration for loyalty, and sincere wishes for health and happiness.

Warm wishes to everyone for a joyful & healthy Duanwu Festival 💚

🥅We are hiring Portuguese+English CSRWorking Shift：Monday to Friday, 9 AM - 5 PM (Brazil local time)🪁Responsibility:1.Pr...
06/18/2026

🥅We are hiring Portuguese+English CSR

Working Shift：Monday to Friday, 9 AM - 5 PM (Brazil local time)

🪁Responsibility:
1.Provide technical support and troubleshooting for security and electronic products.
2.Communicate effectively with clients in both English and Portuguese.
3.Diagnose and resolve technical issues via phone, email, and chat.
4.Document and track customer interactions and technical issues.
5.Collaborate with team members to enhance customer satisfaction.

🪁We require:
1. Fluent in English and Portuguese
2. Over one year of relevant working experience in security and electronic products
3. Excellent problem-solving skills with meticulous attention to detail
4. Strong communication and interpersonal skills
5. Capable of working independently remotely

Welcome contact us~ Click this link to glance and apply:
https://assess.herodash.ai/jobs/154

🪁Click to comment which kind of Technical support experience you have?1. Teleperformance?2. Hardware?3. Software？4.Camer...
06/13/2026

🪁Click to comment which kind of Technical support experience you have?

1. Teleperformance?
2. Hardware?
3. Software？
4.Camera？or 3C electronics？
5. Other Industries...

Looking forward your share! We are looking for CSR with technical support experience.

06/12/2026

🤝In the era of AI, how can one browse and submit suitable job opportunities more quickly on Callnovo?

👏Please watch the video to learn about the submission tips our recruitment platform.

🔥 WE ARE HIRING | French-English Customer SupportWe’re seeking a reliable support member for our security camera & smart...
06/11/2026

🔥 WE ARE HIRING | French-English Customer Support

We’re seeking a reliable support member for our security camera & smart door lock products to serve worldwide customers.

🕒 Work Time:
- 17:00 - 01:00 | Mon-Sat, BeiJing Time
- 100% Flexible worksite

💼 Your Role
- Assist customers via calls & emails
- Troubleshoot tech issues for smart electronic devices
- Complete assigned tasks & comply with team KPIs

✅ What We Need
- Fluent in French and English can meet inner communication&training
- Experienced in phone support & troubleshooting
- Electronics industry experience is preferred
- Familiar with GDPR policies
- Responsible & able to work night shift

📩 Interested? Click andd apply now!
https://assess.herodash.ai/jobs/151

▪ We’re Hiring: Full-time English-Speaking Accounting Assistant 📊💻 Remote | 5 days × 8.5h/day | Australia Finance Projec...
06/06/2026

▪ We’re Hiring: Full-time English-Speaking Accounting Assistant 📊

💻 Remote | 5 days × 8.5h/day | Australia Finance Project

📋 Job Duties
▪ Daily bank reconciliation & financial data entry on Zoho Books
▪ Invoicing, AR follow-up, monthly financial reports (P&L, Cash Flow, Balance Sheet)
▪ Payroll & sales commission calculation, leave management
▪ Assist BAS, annual tax filing & month/year-end closing
▪ Cooperate with external auditors & ad-hoc accounting work

✅ Requirements
▪ Basic accounting knowledge, detail-oriented with numerical data
▪ Proficient in Excel; Zoho Books experience preferred
▪ Fluent English for cross-border communication
▪ Strong deadline management capability

💼 Benefits
▪ Stable full-time formal employment
▪ Master Australian accounting rules & Zoho cloud finance system
▪ Supportive international professional team

🥅Click to apply for this job:
https://assess.herodash.ai/jobs/148

🤝Hiring! English Customer Service AgentsWe’re hiring NOW: 1 x English Voice Customer Service Agents⛳Working Time: 7am-3p...
06/05/2026

🤝Hiring! English Customer Service Agents

We’re hiring NOW: 1 x English Voice Customer Service Agents

⛳Working Time: 7am-3pm, PST
💸 6-month stable contract
📚 Training: 3-day FREE professional training
💬 Work Setup: flexible and friendly

✅ Basic Requirements:
Fluent English and without obvious accent
1+ year of customer service experience (any industry)
College diploma or above

Ready to join? Comment your idea below~

Many Airbnb property managers in Australia fall into the same trap.They see a 4.9-star listing.Then start studying every...
06/02/2026

Many Airbnb property managers in Australia fall into the same trap.
They see a 4.9-star listing.
Then start studying everything:

✔ The furniture
✔ The interior design
✔ The photos
✔ The listing description

Some even copy the entire setup.
But after spending thousands upgrading the property...
Bookings barely move.
Ratings stay the same.

Why?

Because you copied the property.
But not the operation behind it.

Guests book because of the property.
They leave 5-star reviews because of the experience.

When a guest sends a message at 9 PM...
How long does it take to get a reply?

When something goes wrong during check-in...
Who handles it?

When cleaning issues happen...
Who follows up?

When complaints come in...
Who stays on top of them?

These things don't show up in listing photos.
But they absolutely show up in your reviews, repeat bookings, and owner retention.

That's why more Airbnb management companies across Cairns, Gold Coast, Sunshine Coast and other tourism markets are investing in operational support.

At RemoteTalent, we help property management and holiday rental teams with:
✅ Airbnb & Booking.com guest communication
✅ Check-in & check-out coordination
✅ Cleaning coordination
✅ Maintenance follow-ups
✅ Multi-platform reservation management
✅ Guest complaint handling
✅ Owner communication support

And the best part?
The cost is often less than 40% of hiring locally.
Many property managers don't need another property.
They need the right people behind the scenes to keep operations running smoothly.
If you're managing short-term rentals in Australia and wondering what support structure makes sense for your portfolio size, send us a message with:

📍 Your location

🏠 Number of properties

Happy to share some real-world team setup examples.











🥂The Honest Candidate (Warm & Funny Short Story)​ A recruiter was interviewing an overseas candidate for an internat...
05/31/2026

🥂The Honest Candidate (Warm & Funny Short Story)​

A recruiter was interviewing an overseas candidate for an international position.​

-The recruiter asked: “What’s your biggest weakness?”​
-The candidate smiled and answered confidently: “Honesty.”​

-The recruiter was confused: “Why do you think honesty is a weakness?”​
-The candidate replied: “Most interviewers don’t like honest answers.”​

-The recruiter laughed and hired him on the spot.

In overseas recruitment, we don’t need perfect candidates—we need real and interesting talents.

📢 We’re Hiring: Full-time English-Speaking Accounting AssistantLocation: Flexible| Working Hours: 5 days × 8.5 hoursAbou...
05/30/2026

📢 We’re Hiring: Full-time English-Speaking Accounting Assistant

Location: Flexible| Working Hours: 5 days × 8.5 hours

About the Role：
Join our team as an Accounting Assistant and play a key role in supporting our Australian financial operations. You’ll ensure the accuracy of daily transactions, maintain our financial records, and collaborate with external stakeholders to keep our books compliant and up-to-date.

✅ Key Responsibilities：
-Perform daily bank reconciliations to ensure all transaction records are accurate
-Manage end-to-end tasks in Zoho Books: invoicing, sales orders, accounts receivable follow-ups, and product data entry
-Assist in preparing & reviewing financial statements (Cash Flow, P&L, Balance Sheet) using Zoho Books’ auto-generated reports
-Prepare monthly financial reports as required (Profit & Loss, Cash Flow Statement, Balance Sheet)
-Support payroll processing, sales commission/bonus calculations, and employee leave entitlement tracking
-Maintain compliance with Australian Accounting Standards and internal financial policies
-Liaise with external accountants to complete BAS statements and annual tax filings
-Assist with monthly/year-end closing procedures and ad-hoc financial analysis tasks
-Other accounting-related tasks assigned by management

🎯 Requirements & Preferences：
-Basic understanding of accounting principles and financial statement structures
-Meticulous attention to detail with a strong focus on data accuracy
-Proficiency in Excel and basic financial analysis tools
-Excellent time management skills to meet deadlines consistently
-Strong communication skills to coordinate effectively with external accountants
-Preferred: Hands-on experience with Zoho Books, BAS reporting, and year-end tax processing
-Fluency in English (required for cross-border collaboration)

💼 What We Offer
Stable full-time role with structured working hours
Clear role expectations and support from our international team
Opportunity to build experience in Australian accounting standards & cloud-based ERP systems
Collaborative, results-driven work environment

📩 How to Apply：
Add me as your friend, and send your resume to: [email protected]

Address

3601 Highway 7 East, Suite1108, Markham
Toronto, ON
L3R0M3

Website

Alerts

Be the first to know and let us send you an email when Callnovo Contact Center posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Callnovo Contact Center:

Shortcuts

Share