Student Transportation Services of Thunder Bay

Student Transportation Services of Thunder Bay STSTB was formed in 2008 and works to reduce the overall cost of transportation while maintaining a safe, secure, efficient and dependable level of service.

Develop, implement, administer & provide safe, efficient, cost effective transportation system for students of Lakehead DSB, Thunder Bay Catholic DSB & CSDC des Aurores boréales that meet the needs of eligible students, parents/guardians, schools & staff Student Transportation Services of Thunder Bay (STSTB) is a consortium for student transportation for the Thunder Bay Catholic District School Bo

ard, Lakehead Public Schools and Conseil scolaire de district catholique Aurores boreales. All school buses operate routes designed and supervised by STSTB. The operation of all school buses is contracted to private companies for which STSTB is the contract administrator on behalf of the member boards.

Our Parent Portal and Chipmunk App provider, BusPlanner, has reported that access to these transportation communication ...
09/03/2026

Our Parent Portal and Chipmunk App provider, BusPlanner, has reported that access to these transportation communication tools has been restored following an outage since earlier in the day.

When logging into Chipmunk, your username and password is the same as the username and password for your Parent Portal account. If you ever need to change a password, you must do so through your Parent Portal account.

Until the first day of school (tomorrow), busing information for your child can only be found in your Parent Portal account at www.ststb.ca. This information will only be visible in the transportation tab under My Students in the Chipmunk app once it's effective date has been reached.

Thank you for your patience and understanding.

09/02/2026

UPDATE: CHIPMUNK APP AND PARENT PORTAL ACCESS HAS BEEN RESTORED.

We are aware of issues logging into the Chipmunk app and for some, the Parent Portal as well, and apologize for the inconvenience. We have been working with BusPlanner, our App and Parent Portal provider, and they will be implementing a fix soon. We will keep you updated with their progress.

🚌 Do You Know Your Bus Number? Your Child Should Too!As students head back to school, one of the simplest ways to help e...
09/02/2026

🚌 Do You Know Your Bus Number? Your Child Should Too!

As students head back to school, one of the simplest ways to help ensure a safe and smooth ride is to make sure both you and your child know their assigned bus number and they only board that bus.

Your child's assigned bus number can be found in the Parent Portal and is clearly displayed on the school bus in large black numbers on a white background :
✅ Beside the entry door
✅ On the back of the bus

Why is this so important?

Every year, drivers help hundreds of students get safely to and from school. If a student accidentally boards the wrong bus, they may end up at a different school or on the wrong route. This can lead to delays in identifying where the student is, cause unnecessary stress for drivers, schools and transportation staff, and most importantly, create significant anxiety for families.

🎒 Before the first day of school, take a moment to:
• Review your child's assigned bus number in the Parent Portal
• Show your child where to find the number on the bus
• Remind them to board only their assigned bus
• Ensure Kindergarten students have their KID Tag, provided by their school on the first day, attached to the outside of their backpack

A quick conversation can help prevent confusion and ensure your child's journey to school starts and ends safely.

🚌 Safe riders know their bus number!

🚌 School starts Thursday, September 3, 2026!As we kick off a new school year, we want to share an important reminder.Tha...
09/02/2026

🚌 School starts Thursday, September 3, 2026!

As we kick off a new school year, we want to share an important reminder.

Thanks to the tremendous efforts of our school bus operators, we're expecting all routes to be serviced as the new school year begins.

However, it's important to recognize that the school bus driver shortage continues to affect communities across Ontario and North America, and our region is no exception.

While every effort will be made to keep buses running as scheduled, driver illnesses and other unexpected circumstances can occur. In some cases, a route may need to be cancelled with little notice if a replacement driver is unavailable.

✅ We encourage families to:
• Use the Chipmunk school bus tracking app for delay and cancellation alerts (more info: https://ststb.ca/en/delays-and-cancellations )
• Have a backup transportation plan ready, just in case.

Being prepared for unexpected transportation disruptions can help reduce stress and keep your morning running smoothly.

Thank you for your continued patience, flexibility, and support. Here's to a safe and successful school year! 🎒🚍✨

Parents told us safety matters. And we agree.One of the biggest barriers to walking to school is concern about safety. T...
09/01/2026

Parents told us safety matters. And we agree.

One of the biggest barriers to walking to school is concern about safety. The Wayfinders program helps address that by training older elementary school student leaders who model safe walking practices and increase the visibility of students travelling to school.

More students walking together means:
🚸 Increased visibility for drivers
👀 More "eyes on the street"
🏫 Safer, calmer school zones
😊 More confidence for students and families

If you would like to see Wayfinders at your elementary school, send a quick email to your principal and ask them to explore the program.

One parent voice can make a difference.

🎒🚌 SCHOOL STARTS THURSDAY, SEPTEMBER 3! 🚌🎒Before the first day, make sure you're bus ready!✅ Log into the Parent Portal ...
09/01/2026

🎒🚌 SCHOOL STARTS THURSDAY, SEPTEMBER 3! 🚌🎒
Before the first day, make sure you're bus ready!

✅ Log into the Parent Portal at ststb.ca to confirm:
• Bus Number
• Stop Location
• Pick-Up & Drop-Off Times
• Bus Company

📌 Important reminders:
🔹 Don't have a Parent Portal account? Create one through the login screen.
🔹 Your Parent Portal email must match the contact email on your child's school record, and you must be listed as a parent, guardian, or authorized transportation contact.
🔹 Students can create their own account using their school board email address.
🔹 Check the Parent Portal if you last looked before last Thursday. Routes were finalized on August 27, and transportation details may have changed.
🔹 To have a transportation request considered for the next route update on September 10, requests must be submitted by Friday, September 4.
🔹 Transportation requests for eligible students must go through the student's school office (except Lakehead Public SECONDARY students, who should contact STSTB directly).
🔹 Courtesy transportation requests for ineligible students will not be accepted until September 21, with approved courtesy transportation beginning September 24 at the earliest.

📱 Download the Chipmunk App for bus tracking and delay/cancellation notifications.
⚠️ Bus details will not appear in Chipmunk until the first day of school. Use the Parent Portal for transportation information until then.

🚌 STSTB plans and schedules transportation for Lakehead District School Board, Thunder Bay Catholic District School Board, Conseil scolaire de district catholique des Aurores boréales (Thunder Bay), and Conseil scolaire du Grand Nord (Thunder Bay).
📞 First Student Canada and Iron Range Bus Lines operate routes on behalf of STSTB and cannot make changes to transportation arrangements. Please follow the request procedures above rather than contacting the bus companies.

Here's to a safe and successful start to the school year! 🍎🎒🚌

🚍 Heads Up, Thunder Bay!On Tuesday, September 1st, school buses will be rolling through Thunder Bay and surrounding comm...
08/31/2026

🚍 Heads Up, Thunder Bay!
On Tuesday, September 1st, school buses will be rolling through Thunder Bay and surrounding communities morning and afternoon — but don’t worry, school hasn’t started yet!

🚌 Our dedicated school bus drivers will be running their full routes ahead of the first day of school on Thursday, September 3rd. Why?
To ensure a smooth, safe, and stress-free start for everyone — especially our students and their families.

✅ Drivers will be:
Practicing their routes
Checking timing and stops
Reporting any concerns back to STSTB

Let’s give them a wave 👋 and a little extra space on the roads as they gear up for a great school year!

08/30/2026

🚍 Take a deep breath... school doesn't start until Thursday!

Over the next few days, school bus drivers will be out doing trial runs on their routes to get ready for the first day of school. That means the Chipmunk app may send notifications that make it look like your child's bus is on the way.

Before anyone starts sprinting down the driveway with a backpack half-zipped and a piece of toast in hand... don't panic! 😅 These are just practice runs.

While our official Route Trial Day is Tuesday, September 1, some routes may also be tested on Monday and Wednesday.

📌 Important: Busing information for the first day of school is available only through the Parent Portal at ststb.ca.

The 33rd Annual First Rider is about to start! Can't wait to welcome all our first time school bus riders!
08/29/2026

The 33rd Annual First Rider is about to start! Can't wait to welcome all our first time school bus riders!

Address

715 Hewitson Street
Thunder Bay, ON
P7B6B5

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Website

Alerts

Be the first to know and let us send you an email when Student Transportation Services of Thunder Bay posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Category