HSR

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HSR The official page for Hamilton Street Railway (HSR)! Account monitored Mon-Fri, 8:30a-4:30p. For major service alerts follow .

For updates about schedule changes, services, tech, news and upcoming projects follow us on our page and on Twitter . You can also view our feed in the section on the left side of the page. For recommendations, feedback, complaints, compliments, or requests, contact our HSR Customer Service line by email at [email protected] or call (905)-528-4200. We aim to respond to feedback and questions in a timely manner, however, because we cannot participate in all discussions, we use our judgment to determine which messages we will respond to. In providing a harassment-free work environment for our staff, trolling and derogatory comments are not tolerated. We reserve the right to remove or hide, without notice, any content posted by the public to the HSR’s page that is in violation of our Social Media Disclaimer. We reserve the right to block users from the HSR page for continued infringement of the Social Media Disclaimer. Comments posted on the HSR’s page should be productive or constructive. For more guidelines for engaging with the HSR and others, view the City of Hamilton’s Social Media Disclaimer here: https://bit.ly/CoH-Social

Hey Hamilton! 🚌 We want to hear from you—yes, you! Whether you’re a daily rider, an occasional traveller, or just thinki...
10/14/2026

Hey Hamilton! 🚌 We want to hear from you—yes, you! Whether you’re a daily rider, an occasional traveller, or just thinking about using HSR, your thoughts matter to us.

Take HSR's first Annual Customer Survey. We want to know how you use transit, what you think about changes we’ve made and what we can do to make your experience better.

Complete the survey and enter for a chance to win one of ten $100 PRESTO cards! Contest open to Ontario residents aged 18 or older. Entry is optional. Rules and regulations in the link below.

Don’t miss out—Get your survey in by November 1, 2026! engage.hamilton.ca/HSRAnnualSurvey

Heading to the Rockton World’s Fair? Skip the parking and ride the shuttle!The HSR Rockton World’s Fair Shuttle provides...
10/08/2026

Heading to the Rockton World’s Fair? Skip the parking and ride the shuttle!

The HSR Rockton World’s Fair Shuttle provides direct service between Downtown Hamilton and the fairgrounds from October 10-12. Swipe through for shuttle stops and departure times to help plan your trip.

For complete shuttle details, fares, and additional information, visit hamilton.ca/hsrshuttles.

You're invited to HSR's Annual Transit Accessibility Public Event.Date: Wednesday, October 14, 2026Time: 6:00 to 7:30 p....
10/05/2026

You're invited to HSR's Annual Transit Accessibility Public Event.

Date: Wednesday, October 14, 2026
Time: 6:00 to 7:30 p.m.
Venue: Courtyard by Marriott, Lancaster Room A,
1224 Upper James Street, Hamilton

Join the conversation and help shape a more accessible transit system for our community. Whether you're sharing feedback, learning more about accessibility initiatives, or listening to the discussion, everyone is welcome.

Can't attend in person? Watch the live stream via the City of Hamilton's YouTube channel. Link in bio.

Heads up, Hamilton! Thanksgiving Day is coming up on Monday October 12, 2026 and our buses will be running on a Sunday ...
10/05/2026

Heads up, Hamilton! Thanksgiving Day is coming up on Monday October 12, 2026 and our buses will be running on a Sunday schedule. Our Customer Care will also be closed while we celebrate. Please plan your trips ahead using real-time transit apps.

10/02/2026
HSR Customer Service at the Hamilton GO Centre is temporarily offering limited in-person services due to emergency repai...
09/14/2026

HSR Customer Service at the Hamilton GO Centre is temporarily offering limited in-person services due to emergency repair work.
Phone service remains available daily from 7:30 a.m. to 8 p.m. at 905-546-2489.
For more information about PRESTO on HSR, visit hamilton.ca/presto.

HSR Customer Service at the Hamilton GO Centre is temporarily closing today, September 11, at 12 p.m. due to a burst pip...
09/11/2026

HSR Customer Service at the Hamilton GO Centre is temporarily closing today, September 11, at 12 p.m. due to a burst pipe. An update will be provided Monday.
Phone service remains available daily from 7:30 a.m. to 8 p.m. at 905-546-2489.
For more information about PRESTO on HSR, visit hamilton.ca/presto.

Back-to-school season is here, and new bus schedules are now in effect as of Sunday, September 6, 2026. We’ve made servi...
09/06/2026

Back-to-school season is here, and new bus schedules are now in effect as of Sunday, September 6, 2026. We’ve made service schedule changes and stop changes on several routes to better serve you this fall. Review the latest service updates and plan your trips at Hamilton.ca/HSRSchedules or through your favourite trip-planning app. Check Bus News for the latest service updates. 🚍🍂

Beginning September. 8, some scheduled HSR trips may not operate while buses undergo required maintenance and repairs. A...
09/04/2026

Beginning September. 8, some scheduled HSR trips may not operate while buses undergo required maintenance and repairs.
All affected routes will continue to provide service but longer waits are possible. Check your preferred trip-planning app often for real-time bus arrival and service information.
Thank you for your patience and understanding.
Learn more: hamilton.ca/HSR

Address

2200 Upper James
Hamilton, ON
L0R1W0

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

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