05/09/2021
J.W. Marriott Park Hotel, Vancouver
It’s a first class luxury hotel and one of the best we stayed at this trip. I will mention that the Rocky Mountaineer package included 1 night here and included private transportation from the airport. It was in a comfortable SUV. The driver met us at baggage claim with a sign and led us to the car. I wish I could remember the company, as he was not particularly helpful or friendly. We had to actually ask him for help with our bags and he was very quiet on the ride. Even to the point that there were 1 word answers to our questions on different sights we were seeing. I honestly think that a person in that position would welcome the opportunity to share information about their home with visitors. Especially as I know there is so much to see and do in Vancouver. Bottled water was provided and he dropped us off at the hotel, took our bags to the concierge and said goodbye. Alas, his tip was included in the package, so I guess he didn’t miss out on that regardless of service.
We did book 2 nights at this hotel, to be able to adjust to the time difference and start our vacation on a more leisurely schedule. It also gave us time to do a couple of extra things before starting our train excursion.
I did ask the front desk to ensure the room was down and feather free, as I’m highly allergic. This apparently had not been conveyed by our travel agent and they asked us to wait in the lobby so they could send someone to change bedding. This is my one complaint. Our flight had landed at 10:00 AM. We arrived at the hotel by 11:00 am and after making this request and them telling us it could take a bit, we went to eat ay BC Kitchen restaurant (more in my next post). We took our time, as the food and service were great and the restaurant was not busy. Around 2 pm, we checked in with the front desk son the room and were told it wasn’t ready yet, so we sat and waited. We went for a walk, then sat again. Finally, around 5:00 PM, I went up and said we have literally been up since 2 am, Vancouver time, we have been more than patient. We need a room now. It does not take 7 hours to change linens on 2 beds.
She immediately apologized, gave us keys and informed us we were upgraded to a Water View, Superior Room. For context, the room with our package was called Standard 2 Queens, base price is $264 per night. Our upgrade base price is $296 per night. And I have to say, it was definitely a superior room. Not a great first day. However the upgrade was appreciated (especially the view) and for next couple of days all staff went out of their way with first class service and attention. So, I'm putting it down to one of the typical glitches you experience when travelling, because we all know they happen and no trip is without them.
The room was beautiful, overlooking False Creek, right beside BC place. We had a Keurig coffee maker, mini fridge and large screen tv. The bathroom was designed in a way I’ve never seen before. When you walk in was a large sink with a massive counter on the right hand side and on the left hand side there were two glazed, glass doors. One for a huge shower the other one was to the toilet. The beds were not typical hotel beds. They had very thick, comfortable mattresses, plush pillows, with plenty of room between beds.
Our pictures include the bathroom layout, beds and our room view of the False Creek Harbour with a day and night view.
https://www.marriott.com/hotels/travel/yvrjw-jw-marriott-parq-vancouver/
I am going to cover the restaurants in the next post. The restaurants were high end, called Salt, BC Kitchen, Market East, Center Bar, Lotus Whiskey Tea Lounge and D/6 Lounge.
JW Marriott Hotel | Parq Vancouver