18/10/2026
To join the Motshelo Mobile App, you need to download the application on an Android device, complete the registration form, and submit your identity verification documents. [1]
Step 1: Download the App
Open the Google Play Store on your Android device (running Android version 7 or newer).
Search for and download the Motshelo Mobile App. [1]
Step 2: Register Your Details
Open the app, tap Sign Up, and fill in the required fields with your personal information exactly as it appears on your identity documents. [1, 2]
Phone Number: Enter your number starting with the country code (e.g., +267 for Botswana). [1]
Identity Details: Provide your national ID (Omang) number for citizens or your passport number for non-citizens, along with the expiry date. [1, 2]
Password: Create a secure password that is at least six characters long. [1, 2]
Tap Sign Up to complete the digital submission. [1]
Step 3: Complete KYC Verification
Before you can log into your account, it must be approved by the office through Know Your Customer (KYC) verification. [1, 2]
Take clear photos of your Omang (or passport) and your Proof of Residence.
Send these documents directly to the official Motshelo Mobile office via WhatsApp at +267 71 346 260. [1]
Step 4: Fund Your Wallet
Once you receive your account approval notification, log back into the app.
Visit any BotswanaPost branch nationwide to make a cash-in deposit to fund your digital wallet.
You can now start or join existing motshelo saving groups with your friends, family, or colleagues
