10/02/2025
π’ OFFICIAL NOTICE: SERVICE UPDATE & RESUMPTION OF SHIPMENTS π¨
Dear Valued Customers,
We want to take a moment to acknowledge the recent challenges at SwiftPath Logistics and update you on the steps we are taking to restore our trusted service.
Recent Challenges & Our Response
β
Shipping Delays & Customs Issues
β’ Some shipments experienced longer-than-usual customs clearance due to recent regulatory changes and unforeseen delays.
β’ Solution: We are actively working with customs authorities to expedite the clearance process and ensure a smoother experience going forward.
β
Lost Packages & Refunds
β’ A few shipments were misplaced due to unauthorized handling and internal miscommunication.
β’ Solution: We are processing refunds and replacements for affected customers. If you have not yet received an update on a lost package, please contact us immediately with your tracking details.
β
Communication Issues
β’ We acknowledge that some customers had difficulty reaching our team due to a high volume of inquiries.
β’ Solution: We have improved our customer service system, added more support staff, and will now provide faster response times via WhatsApp, email, and calls.
β
Confusion with Unauthorized Agents
β’ Some individuals have been misrepresenting themselves as SwiftPath Logistics while using our pricing and processes without authorization.
β’ Solution: We have strengthened security measures and customers are advised to always verify payments and collections through our official contacts ONLY.
Resumption of New Shipments π
We are happy to announce that SwiftPath Logistics is now fully operational again! π
β
We are accepting new shipments starting [insert date].
β
Our team is ready to provide secure, reliable, and transparent service.
Whatβs Next?
β’ Customers with existing shipments will receive individual updates.
β’ New customer IDs will be assigned for better tracking and security.
β’ We are making major improvements to prevent future disruptions.
How to Contact Us
π Call Center: +267 3969911
π§ Email: [email protected]
π Website: www.swift-bw.com
We sincerely appreciate your patience and continued trust in SwiftPath Logistics. Thank you for allowing us to serve you! ππΌ
SwiftPath Logistics β Secure, Reliable, Trusted. ππ¨