16/04/2024
JOBS JOBS JOBS JOBS........
We are basically a Door to door cargo service Company. we would like to get a candidate who can answer our customer calls and messages and act as per requirement. Any one (boys or girls) can apply for this post. Location for job will two types, one for in office and anther one is online. Location can be Mirpur or Lalmatia as per company needs.
Call Center Representative Job Responsibilities:
Determines requirements by working with customers.
Answers inquiries by clarifying desired information by researching, locating, and providing information.
Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions, and forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts, and explains new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures, and reporting malfunctions.
Enhances organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
Call Center Representative Qualifications/Skills:
Excellent verbal communication skills
Telephone skills
Friendly and pleasant manner
Data entry skills
Typing and word processing skills
Documentation skills
Active listening skills
Attention to detail
Problem solving skills
Education and Experience Requirements:
High school diploma
One to two years of call center representative experience
Interested Candidate are inviting to call us or send your CV on [email protected] or 01970789999 or 01980807979. Thank you so much for your time and best effort.
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