MediStays

23/04/2026

From hospital to home — a Sydney spinal cord injury pathway

Jason is 28.
After a serious e-scooter accident, he spent 2.5 months in hospital adjusting to life with a spinal cord injury.

But the hardest part wasn’t the hospital stay—it was what came next.

Jason's life was changed forever and to safely leave hospital he needed:
• fully wheelchair accessible accommodation
• a 24-hour care team
• A clear pathway forward

MediStays have supported his discharge into NDIS Medium Term Accommodation (MTA) in Sydney, close to his existing community, giving him the time and stability to adjust.

From there, Jason transitioned into a High Physical Support (HPS) SDA apartment, with the right care team in place.

Discharge timeline: just 9 days from his NDIS plan approval.

In his words:
“Leaving hospital was the hardest part. MediStays gave me a future when I couldn’t see one myself.”

If you’re supporting a patient in Sydney who can’t return home, we can help create a safe, practical pathway forward.

❤️ Read the full story: https://www.medistays.com.au/hospital-to-home-jasons-ndis-journey-to-mta-and-sda/

Did you know? Australian trauma registry data shows a rapid rise in e-scooter related injuries following the introduction of shared schemes, with hospital admissions increasing by more than 300–380% in some jurisdictions within a single year.

Head and facial trauma are the most common serious injury types, accounting for up to half of presentations in major trauma centres. While most injuries are orthopaedic, traumatic brain injury is the leading cause of severe outcomes and hospital admission.

Spinal injuries like Jason’s are less common but occur in high-energy crashes, often as part of multi-trauma presentations. Across Australian studies, helmet non-use and intoxication are the strongest predictors of severe injury.

27/03/2026

As TOM Melbourne closes its doors on an incredible 10 year chapter, we were so honoured to be part of the final celebration last night.

For a decade, TOM has quietly reshaped what innovation looks like. Placing lived experience at the centre and proving that when people with disability lead, truly meaningful solutions follow.

At MediStays, we feel especially grateful to have been part of this journey. Last year, through our collaboration with TOM and Monash Art, Design and Architecture we saw firsthand the power of bringing together students and our community to create practical, human-centred solutions that improve everyday life.

What stood out then — and still does now — is the generosity of this community. The willingness to listen deeply, to co-design, and to challenge the status quo in ways that are thoughtful, inclusive, and impactful.

Such powerful words shared by Mandy and Debbie last night. To everyone who has been part of TOM: Melbourne over the past decade including need-knowers, makers, volunteers, partners, and advocates, thank you. we are incredibly proud to share this work, especially the Visual Voyage Map, with the knowledge your impact will continue to ripple far beyond this chapter.

And while this era is coming to a close, the legacy is clear: inclusive design isn’t a moment in time — it’s a movement.

We’re proud to carry those principles forward in the work we do every day.

Pictured (left to right), Narelle and Alison (TOM) with Sarah and Angela (MediStays)

23/03/2026

We’re celebrating something pretty special!

Back in February, we had the privilege of supporting the incredible Find Your Voice Collective to book trusted accommodation for their Melbourne concert.

And wow! What a night!

A powerful experience that reinforced just how important it is for people to feel seen, heard, and supported to share their stories.

And as we look ahead to 2026, we’re proud to mark our fourth year of committing to the Pledge 1% 💙

Giving back has always been part of who we are — through our time, our resources, and our commitment to making a meaningful difference in the communities we serve.

A huge thank you to the inspiring team at Find Your Voice, and to the incredible Melbourne Symphony Orchestra for being part of such a special experience.
Here’s to continuing to show up, give back, and create impact — together.

Melbourne Symphony Orchestra Find Your Voice Choir

31/01/2026

Not long to go! With many months of planning, our team are looking forward to celebrating Sonder on 13th February!

Ally and our wonderful Care Navigator team have been supporting the FYVC community to book accommodation for performers, families and support workers to attend this magical performance. As Ally shares “Supporting the Find Your Voice Collective reflects everything MediStays stands for — empowerment, accessibility, and celebrating human potential”.

This partnership is especially meaningful as part of MediStays’ Pledge 1% initiative. Pledge 1% is our commitment to give back to organisations whose values align with our own. Through Pledge 1%, we dedicate a portion of our time, resources, and profits to projects that promote inclusion, kindness, and connection in communities across Australia.

ABOUT US The Find Your Voice Collective is a world-leading creative arts organisation using music and visual art to amplify voices and celebrate humanity.Born from the juggernaut that is the Find Your Voice Choir, the Collective expands our creative universe - same roots, continued artistic adventur...

23/10/2025

Meet Hank, MediStays newest and most adorable team member!

At just six months old, Hank is in training with to become a life-changing Guide Dog.

Hank is curious, gentle, and already melts our hearts with every wag! As you can see he also loves a cuddle!

And beyond the cuteness, Hank represents something important to us:
❤️ Inclusive workplaces
❤️Supporting all abilities
❤️Giving back to our community

Welcoming Hank into our workplace is more than a joy — it’s a reflection of who we are. At MediStays, inclusivity isn’t a tagline. It’s a commitment lived every day.

Hank reminds us that independence, dignity and connection often begin with small acts of care. We can’t wait to watch this little boy grow into the extraordinary companion he’ll become — guiding someone toward greater freedom and confidence. Albeit with lots of cuddles (and a box of tissues nearby when he is ready to embark on his new role)!

Thank you so much to his most amazing trainer and our very own Head of Partnerships, Allyson Osborne, for sharing Hank and making MediStays special ❤️

Guide Dogs Australia

16/10/2025

We are super excited for our upcoming webinar with Ash Dolby!

Join us on Friday 7th November for a chat with Ash about her recent disability related home modifications.

Ash will explore every stage of this journey:

❇ when is the best time to consider home modifications?
❇ the NDIS approval process
OT assessments
❇ MTA for temporary accommodation
the build
❇ moving home again

This sessions will be packed with Ash's tips to help participants of the NDIS and individuals living with disabilities,
NDIS Support Coordinators , Occupational Therapists, Social Workers, Hospital Discharge Planners

You can also check out the beautiful before and after pics on MediStays blog.

❤️ Register now - we look forward to seeing you!
https://www.medistays.com.au/webinar-ndis-funded-home-modifications/

Accessible Travel Australia

13/10/2025

💛 Supporting smooth transitions from hospital to home

Our Care Navigator, Alicia, visited our Preston hospital discharge property this morning — meeting families onsite and hosting a virtual tour via Teams for a patient currently in hospital.

With the Spring sunshine streaming in this beautiful, accessible property was perfectly set-up for two patients ready to leave hospital and reconnect with their community.

Thank you to Alicia and Ally, who work away behind the scenes ensuring each property matches the exact requirements of each individual referred. From accessibility, location and favourite meals, no stone is left unturned.

A heartfelt thank you to our valued partners at Equal Living and Paramount Homes for helping us create welcoming spaces that make recovery and independence possible.

MediStays NDIS MTA and STA accessible apartment for participants of the NDIS seeking trusted disability accommodation in Preston.

06/10/2025

Today we celebrate World Cerebral Palsy Day!

At MediStays, we’re proud to work alongside incredible organisations leading change for people living with cerebral palsy. From our partnerships with Cerebral Palsy Alliance (CPA) and their Short Term Accommodation (STA) homes, to collaborations with Remarkable Tech, Cerebral Palsy Australia and CPActive! We are continually inspired by the innovation, advocacy and care they bring to the CP community every day.

These partnerships remind us that access, inclusion and independence begin with connection. Together, we’re helping people with cerebral palsy and their families find the right accommodation and supports — whether for short-term stays, respite, or longer-term needs.

Today and every day, we celebrate the strength, creativity and leadership of the CP community — and we’re grateful to play a small part in supporting this remarkable work. Special shout out to Pete Horsley Wade Costley Nicholas Lapsley and your wonderful teams!

Mycpguide Cerebral Palsy Alliance Remarkable

24/09/2025

As of 1 November 2025, the Australian Government is introducing significant changes to in-home aged care services.

The new Support at Home (SaH) program will replace the existing Home Care Packages (HCP) and Short-Term Restorative Care (STRC) programs, aiming to provide a more streamlined and equitable system for older Australians who wish to remain in their homes longer.

Navigating the transition to the Support at Home program can be complex. That’s where MediStays comes in. We specialise in connecting individuals with trusted aged care providers who are experienced in delivering personalised support at home services.

MediStays is here to help you navigate the changes and ensure you receive the best possible support to live independently at home.
https://www.medistays.com.au/support-at-home-packages/

Understand how the Support at Home initiative will transform in-home care for older Australians starting November 2025.

10/09/2025

📣 MediStays new website and services!

As a trusted and independent connector to high quality accommodation and care providers, our new website features pathways to three services:

🫶Care: our newest service, launched 2024, connects individuals seeking trusted providers of disability supports, aged care, HiTH, virtual and companionship care.

👨‍🦼 NDIS and Disability: expanding on our most well-known services for trusted accommodation (MTA, STA and SDA), SIL and accessible travel assistance.

🏨 Health and Medical: our original service supporting patients, carers and families to access trusted accommodation and care when they need it most.

We invite you to take a look around! As always, our Care Navigator team are here to assist every step of the way.