PACK & SEND Australia

28/09/2026

Emma left her teddy behind.

The first thing Wendy at PACK & SEND Coffs Harbour did wasn't pack her. She reassured Emma. Then she sent her home the quickest way available.

"Thank you so much Wendy for reuniting me with my teddy so quickly. You reassured me, sent her the quickest way and packaged her so nicely."

None of that is complicated. All of it is care.

That's her, home.

25/09/2026

Great work from the team at PACK & SEND Caboolture, who recently managed this multi-item shipment bound for Trinidad and Tobago.

When air freight proved unviable for a double bed, IT setup, paintings, and personal effects, the Caboolture centre collected the goods from Brisbane and built a custom box on a sea-freight pallet. Because LCL (Less than Container Load) sea freight has a one cubic metre minimum and charges strictly by volume, precision packing is what keeps ocean transit efficient.

Headed overseas or moving awkward items? Contact your nearest PACK & SEND Service Centre to find the right freight option for your job.

15/09/2026

Sensitive technology—from servers to precision testing gear—contains delicate internal components that demand more than standard shipping boxes.

Because large electronics are susceptible to transit shock and vibration, protecting them starts with the right materials. Custom-built crates, tailored pallets, and shock-absorbing cushioning immobilize delicate hardware during transport, with transport options selected to suit the item’s size, fragility and handling requirements.

Need to ship sensitive IT or medical equipment safely? Visit your local PACK & SEND service centre or request a quote online today!

14/09/2026

Thinking about owning a business? As a PACK & SEND franchise partner, you could build yours by helping local businesses pack and ship.

During the Christmas rush, that could mean dispatching retail orders, packing fragile items or explaining shipping options. Each is a chance to earn trust and build customer relationships.

Enjoy solving problems, working with people and taking a hands-on role? Explore owning a PACK & SEND business.

Discover our franchise opportunities today.

11/09/2026

No two days in logistics are ever the same—and that’s what makes business ownership so rewarding.

As franchise partner Rahul Makati shares, running a service centre brings fresh challenges every morning. Whether helping students send personal belongings, assisting everyday shippers, or managing custom freight for local businesses, adapting to diverse customer needs keeps operations engaging.

Ready for a dynamic business opportunity where every day brings something new? Discover franchise partner opportunities with PACK & SEND today!

09/09/2026

Shipping intricate mosaic artwork requires custom internal cushioning so delicate grout and surface tiles don't crack under transit vibration.

When a customer brought a highly fragile mosaic vase into PACK & SEND Frankston, our team built a custom packaging setup to eliminate movement and absorb road shocks. Taking the time to properly brace delicate structures gives customers peace of mind throughout the process.

Custom cushioning paired with attentive care ensures one-of-a-kind treasures arrive in perfect condition.

08/09/2026

Building a successful franchise starts with a passion for practical problem-solving and great customer service. From custom-crating delicate artwork to managing complex business freight, every day brings unique logistics puzzles. Bringing strong attention to detail and team leadership to a service centre allows franchise partners to serve their community while building a rewarding business.

When you enjoy solving hands-on challenges for customers, business growth follows naturally.

Interested in owning a business that combines practical service with a proven network model? Explore franchise partner opportunities with PACK & SEND today!

03/09/2026

When sending irreplaceable, high-value documents, having flexible courier choices ensures you get the exact speed and security required.

When customer Falu Eyre needed to send hard-to-replace paperwork, PACK & SEND Maroochydore helped evaluate options based on value and urgency. Choosing a premium express route with DHL meant the documents arrived securely in just four days, backed by precise end-to-end tracking.

Tailored carrier advice paired with reliable tracking keeps vital documents completely protected every step of the way. Need to send urgent or valuable documents safely? Visit your local PACK & SEND service centre or get a quote online today!

01/09/2026

Not all shipping partners are created equal. If your business ships regularly, you need more than a courier. You need a logistics partner who understands your operation and your growth plans.

PACK & SEND supports businesses with tailored freight, packing and storage solutions that scale with you, without the headache. 👉 Let’s talk about your shipping, properly.

26/08/2026

From working with PACK & SEND in Sydney to becoming a multi-unit food franchise owner in Adelaide, Johnny Lin’s business journey has now brought him back to our network as a PACK & SEND Service Centre owner.

Johnny’s decision to return reflects the lasting impression the PACK & SEND franchise model made on him.

Ready to take the next step towards business ownership with an established logistics brand? We’re looking for motivated people to explore opportunities across the PACK & SEND franchise network.

29/07/2020

PACK & SEND provides the most flexible solutions when it comes to sending or receiving anything, anywhere. For the convenience of our customers during the COVID pandemic we also offer the following services as an optional additional safety measure if you are dropping off parcels and goods at our Centres.

📱 Call Ahead Service: This service involves the labels, consignment notes and packaging being readied in advance of your arrival to reduce wait time in the reception area of our Service Centres.
🚗 Call-On Arrival Service: This is a curb side pickup of PACK & SEND shipments when the customer elects to drop-off goods or parcels at the Service Centre.

To request Call Ahead and Call-On Arrival services, find your nearest service centre: https://hubs.ly/H0t2C3r0

23/03/2020

We're open for business and here to help!
As a designated essential service, PACK & SEND will continue to help our customers during this time with packaging, parcel & freight delivery services to Australian and overseas businesses and homes.

The health and safety of our team members and customers is very important to us, and we are taking the necessary health and safety measures to ensure your shipments can be delivered, safely and securely as always – with zero compromise on the well-being of all parties.
Further, PACK & SEND is offering unique solutions to help you through these unprecedented times, including those listed below:

Contactless Pick-up and Delivery
If you require our services but prefer to avoid face-to-face contact, we can easily conduct all communication via phone and email. We will also arrange for contactless pick-up and delivery that complies with recommended social distancing measures.

Office Equipment Delivery to Homes
If any staff are working from home and require business equipment such as computers, tablets, printers, phones, or any office supplies, we can home-deliver these to the door in a contactless fashion. We can also assist with importing additional supplies or equipment you may need to purchase from overseas.

Personal Effects & Care packages
If you wish to send care packages to family and friends anywhere in Australia or even overseas, we can send personal shipments as well. If you have or had an urgent need to depart Australia or another country, we can assist in shipping your belongings from wherever they are, to you.

Delivery Services and Transit Times:
Our carriers are not currently experiencing major disruptions to their global parcel delivery network.
Customers that have very time sensitive international freight (particularly to Europe), are advised to allow an extra day to the normal transit time.

Helping with Prevention:
Your health and safety is our first priority. We are closely monitoring guidance from the World Health Organization (WHO) and the Australian Government Department of Health. Our measures include:

• Practicing social distancing whenever possible.
• Follow appropriate hygiene protocols.
• Taking extra measures to ensure the sanitation of our premises and vehicles to make sure that everyone stays safe.

We are also encouraging customers to always keep at least 1.5 metres apart from each other and 1.5 metre distance from staff members whilst in our Service Centres.

Please help us, in that if you feel unwell, have been in contact with an infected person, or have returned from an affected place abroad, please do not visit our Service Centre. Contact us to make alternative arrangements.

Thank you for respecting these guidelines that we have put in place for the safety of our customers and staff.

We are keeping the following webpage up to date so please check here for the latest developments: https://www.packsend.com.au/coronavirus-service-updates/

For specific enquiries on any potential delivery disruptions to any destination, please phone or email us.

Up-to-date news about Coronavirus (COVID-19) in relation to PACK & SEND services

12/04/2019

OPEN NOW for business! Jaya and Ramesh from PACK & SEND Orange are at your service! Come and visit us!

https://www.orangecitylife.com.au/home/2019/4/10/at-your-service-with-ramesh-atluri-and-jayasasank-avirneni-franchise-owners-pack-and-send-orange