We want to respect all our Facebook page visitors right to express their opinions and thoughts, and we encourage discussion among members the Metro Trains Melbourne Facebook group. However, if your contributions don’t comply with Facebook’s Terms or our own House Rules, we will remove them without notice. If members repeatedly don’t obey these rules we may ban you from the Metro Trains Melbourne
page. Don’t include content, links or images to things that could be considered obscene, offensive, defamatory, threatening, harassing, overtly sexual, discriminatory, or hateful to another person or organisation — including ourselves, or our employees.
2. Be helpful, don’t post anything that disrupts conversations or targets others. Don’t consistently respond to posts with no merit other than to belittle others, ourselves or again our employees.
3. This is a spam free zone.
4. Keep your comments relevant to both the Metro Trains Melbourne page and the discussion you are having.
5. DO NOT post your own personal information or anyone else's personal information.
6. In an emergency please always dial 000 first, and try and find a Metro Trains team member. We welcome your feedback, both positive and negative, and will respond to your comments as best as we can. Please also note that our Direct Messaging function is currently unmanned. If you have any customer service queries, please follow the prompts in the direct messaging auto response
While we support lively discussion, we reserve the right at our discretion to delete any comments that don’t comply with our rules or which we otherwise think are inappropriate and (if required) ban users.