15/06/2026
Pros of accepting cash:
+ No transaction fees. Card payments carry merchant fees (typically 0.5–2%+), and from 2026 surcharging rules are tightening, so cash avoids that cut entirely.
+ Instant settlement. Money's in hand immediately — no waiting a day or two for funds to clear, which helps cash flow.
+ No tech dependency. Works during internet or power outages, EFTPOS faults, or bank system downtime.
+Customer inclusivity. Serves the unbanked, elderly, tourists, and people who prefer cash for budgeting or privacy.
+ No chargebacks. Once paid, it's settled — no disputed-transaction reversals.
Cons of accepting cash:
+ Theft and security risk. Cash on premises invites robbery and internal pilferage, and may raise insurance considerations.
+ Handling costs and time. Counting, reconciling, banking runs, and float management all take staff time.
+ Errors. Miscounting change and till discrepancies add up.
+ Declining usage. Australia is heavily card- and mobile-tapping; many customers no longer carry cash, and some venues have gone cashless.
+ Compliance and audit exposure. Cash is harder to track and a focus area for the ATO; poor records invite scrutiny.
