iMile

26/05/2026

🌙As we celebrate the blessed occasion of Eid Al-Adha, we extend our warmest wishes to you and your families for a joyful and peaceful Eid.

During this Eid Al-Adha period, our customer service and delivery operations will continue with adjusted schedules.

If you need any support, please contact us at:
• UAE: +971 600566221
• KSA: +966 920014681 / 8001240050 (Toll Free)
• KWT: +965 22252186
• QAT: +974 44196425
• JOD: +962 7 9224 8689
• OMN:+968 24442644

25/05/2026

Nine years ago, we made our first delivery in Dubai. Today, iMile is in 30 countries across five continents —with local roots in the UAE, Saudi Arabia, Mexico, Brazil, Australia, Europe and far beyond...

We focus on domestic last-mile delivery, providing a seamless service from pickup to doorstep for cross-border sellers, local e-commerce platforms, and warehouse clients. We also offer multiple value-added options to make logistics more flexible and efficient.

From Dubai to the world, we deliver trust with every shipment — thoughtfully, reliably, and without shortcuts.

iMile, We Deliver Trust.

20/05/2026

❤️ At the heart of our customer service is a simple commitment: listen carefully, respond promptly, and solve genuinely.

Every piece of customer feedback drives us to act. We take concerns seriously, follow up thoroughly, and keep improving where it matters most.

If you need any support regarding your order — whether it’s a question, an issue, or just a follow-up, please reach out to us directly:
United Arab Emirates: [email protected]
Saudi Arabia: [email protected]
Bahrain: [email protected]
Qatar: [email protected]
Kuwait: [email protected]
Oman: [email protected]
Mexico: [email protected]
Brazil: [email protected]
Australia: [email protected]
South Africa: [email protected]

For other countries, please visit our website for local customer service contacts: https://www.imile.com/AE-en/CustomerService/OfficeLocations

19/05/2026

Logistics is often seen as a necessary cost for SMEs. However, it also holds significant potential to become a powerful growth engine.

The key lies in choosing the right partner —one that offers flexibility, reliability, and end-to-end visibility. With iMile Domestic Express Delivery, SMEs can move beyond rigid, one-size-fits-all solutions to a service designed around their actual business needs. When logistics works with you instead of against you, everything changes.

👉 Read our latest article https://www.imile.com/AE-en/blogDetails?searchTitle=how-smes-can-turn-logistics-into-a-growth-engine-with-domestic-express-delivery and feel free to share with your opinion in the comments.

Contact us via [email protected] for a customized solution tailored to your business needs.

13/05/2026

No fluff, no deflection and no runaround.

In the UAE, our customer service team is guided by these commitments: Clear communication, accurate tracking and timely responses with full accountability for every case. We don’t wait for solutions to appear. We make them happen.

iMile· iTrust!

For any customer service inquiries in UAE, reach out to us at：[email protected]

12/05/2026

Australia is big, beautiful and of course —a bit of a distance puzzle🧩
And that’s where iMile Delivery Australia comes in.

We have been connecting the pieces across the continent from busy city hubs to remote towns that don't always show up on a tourist map. Our delivery network now covers over 85% of the population, with over 2,000+ local drivers who know the roads and a rhythm that keeps parcels moving.

Long distances don't slow us down, and we'd love to partner with you.

Contact now for your customized logistics solution: [email protected]

10/05/2026

📸Some memories deserve a second take.

This Mother's Day, global iMile team members stepped right back into their childhood with same pose, same person, same love.
With their mothers by their side, they recreated old photos that say everything words can’t. No matter how far work or life takes us, that love never fades.

🥰 Happy Mother's Day to all mothers from the entire iMile family!

08/05/2026

Every delivery that arrives on time is the result of small and consistent actions. The kind that require precision, focus, and a real sense of responsibility.

At iMile, behind every delivery, that quiet power is always present.

06/05/2026

We are pleased to announce that iMile's new Jebel Ali warehouse is now officially operating in the UAE.

Purpose-built for the fast-paced world of quick commerce and express delivery, this facility strengthens our ability to deliver speed, reliability, and operational excellence.

A proud step forward for iMile UAE team in the region.

30/04/2026

Accountability drives meaningful progress. We are proud to release iMile’s 2025 Annual ESG Report, outlining our commitment to sustainable logistics across our global operations.

This report reflects our focus on environmental responsibility, social empowerment, and governance excellence. From advancing intelligent mobility solutions to strengthening ethical business practices, we continue to integrate sustainability into every aspect of our work.

We invite our clients, partners and industry peers to review our progress and the targets ahead. Please download the report via https://www.imile.com/AE-en/ESGcommitment

28/04/2026

Behind the strong low-complaint performance of iMile Delivery Saudi Arabia in Q1 – which also coincided with the peak Ramadan season – is the long-term local infrastructure investment and operational discipline.

Under complex market conditions and peak-season pressure, iMile once again delivered industry-leading service quality – further validating our operational capabilities and system resilience.

Moving forward, we will continue to deepen our local footprint, invest in technology and talent, and push the standard of last-mile excellence even higher.

Read the full article here: https://www.imile.com/AE-en/blogDetails?searchTitle=imile-localized-operations-drive-strong-ramadan-performance-in-saudi-arabia

Another strong quarter for iMile Saudi Arabia, recorded at just 3 complaints per 100,000 shipments in Q1 2026 TGA official report.

We see this not as a finish line, but as a baseline. We appreciate Kingdom's Transport General Authority for publishing the data that keeps us all accountable.

Moving forward, we will double down on operational excellence and customer trust to push the standard even higher.